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About the Role

As a Sales Representative, you will manage day-to-day relationships with new and existing small to mid-tier customers, driving revenue and profit by onboarding new business and growing year-over-year sales. You will act as an Account Manager, coordinating activities between Customer Service, Graphics, Production, Technical, and the Customer to ensure seamless operations and exceptional service.

Responsibilities

• Consistently communicate and exhibit through service to every customer that they are valued, and their satisfaction is vital to our organization.
• Use intimate knowledge of the customer's business to be proactive and grow year-over-year sales.
• Lead the overall sales activities of assigned customer accounts, including direct outreach, emails, and coordinating marketing communications support and strategies, while driving the need to grow sales and target new customers.
• Provide input into the annual plant sales budget and monthly forecast for mid-tier customers.
• Ensure customer billings and pricing are accurate.
• Coordinate A/R process with accounting to ensure timely payments from customers.
• Ensure consolidation of shipping information, including cost management activities.
• Leverage Salesforce platform to document and record key day-to-day sales activities.
• Ensure artwork, job jackets, production estimates, work and shipping instructions are processed in a timely manner in accordance with company standards and a continual focus on process improvement.

Requirements

• Minimum 3 years Inside Sales, Outside Sales or Customer Service experience within a manufacturing environment.
• College degree strongly preferred; High School diploma or GED equivalent with experience-equivalent required.
• Proficient with Office 365 (Word, Outlook, PowerPoint, Excel etc.).
• High level of accuracy, strong attention to detail, ability to multi-task, and excellent interpersonal skills.
• Ability to think strategically, analyze data, draw conclusions, make recommendations, and effectively communicate findings.
• Must be able to work at a computer, sitting at a desk and using a computer keyboard, mouse, monitor, etc. daily to fulfill duties.
• Must be able to move about in office and plant in a safe manner.
• Periodic travel to customer sites and other facilities is required.
• This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.

Skills

• Salesforce

Location

• Office-based
• Home office-based

Work Type

• Full-time

Experience Level

• Minimum 3 years experience

Education Level

• College degree preferred
• High School diploma or GED equivalent

Benefits

• Medical
• Dental
• Vision
• Disability
• Life insurance
• 401(k)
• Paid vacation
• Company holidays

About the Company

• Multi-Color Corporation (MCC) is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences.
• With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service.
• For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands.
• Our labels elevate emotional connections with consumers and help brands stand out in competitive markets.
• Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
• MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries.
• More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life.

Equal Opportunity

• Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.