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About the Role

As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe. This safety-sensitive position, based in Berlin, CT, involves essential administrative, financial, human resources, and customer interaction duties under the direction of the General Manager.

Responsibilities

• Manage and organize employee files, including personnel, medical, and confidential records.
• Oversee employee performance, provide guidance on disciplinary processes, and manage employee grievances and counseling.
• Handle recruitment of hourly hires, onboarding, orientation, terminations, training, and benefits administration.
• Ensure accurate and timely processing of HR forms for new hires, transfers, promotions, and leaves of absence.
• Partner with HR to ensure compliance with federal and state regulations, company policies, and maintain records.
• Ensure timely and accurate submission of weekly employee time records and manage attendance, including PTO, holiday pay, and other leave types.
• Maintain confidentiality of employee compensation information.
• Support accounts receivables by providing necessary information to the centralized Shared Services Team and managing days sales outstanding.
• Act as a point of contact for high-risk customers and assist with collections.
• Prepare credit memos with supporting documentation and obtain necessary approvals.
• Complete and submit new customer setup forms to the Centralized Shared Services Team.
• Perform daily and accurate invoicing of shipped product and submit supporting data to AR.
• Partner with plant management to create and submit purchase orders in the ERP system, validating budget limitations.
• Upload Accounts Payables batches.
• Raise purchase orders with correct coding and verify workflow completion.
• Enter receipt of goods and batch vendor invoices to Shared Services.
• Complete new vendor and customer forms, obtaining all required paperwork and approvals.
• Submit all month-end reports accurately and on time as designated by the Regional Controller, Shared Services, and HR.
• Compile and complete month-end reports, including PIS report, Month-end Pack, utility meter readings, and Shipped Not Invoiced report.
• Accurately report accounting daily, weekly, and month-end numbers in partnership with the General Manager, Shared Services, and local Senior Leadership.
• Update Corporate Cadence with Sales and Aging Reports and perform sales reconciliations.
• Supervise front office staff and provide support for regional initiatives and information requests.
• Answer telephones, process mail, and manage day-to-day office operations.
• Assist with order entry of customer orders.
• Assist the management team with customer quotes, pricing, and capital expenditures.
• Manage contractor services such as lawn care, snow removal, and building maintenance.
• Organize employee events, including company meetings and holiday parties.
• Assist in the facilitation of multi-disciplined audits, including customer Quality, ISO, AS9100, NADCAP, and Safety.
• Submit expense reports through Concur for plant expenses.
• Support the proper execution of ITAR related plant procedures.
• Perform other tasks as assigned by management.

Requirements

• Must satisfy ITAR compliance requirements; candidates must be U.S. Citizens or Permanent Resident Card Holders.
• Five years of general office, accounting, and finance experience.
• Familiarity with applicable employment laws.
• Proficiency in ERP and database systems.
• Ability to communicate effectively orally and in writing in English.
• Must possess supervisory skills and be able to effectively direct and prioritize the work of others.
• High proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Comfortable functioning in an organization with strong dotted line reporting to accounting, finance, and HR.
• Ability to function as an effective team member through good communication and cooperation.
• Strong organizational and interpersonal skills.
• Excellent multi-tasking skills and ability to prioritize workflow.
• Ability to guide, lead, and direct employee relation activities and communication meetings.
• Must be able to work in a sitting or standing position for extended periods in an industrial environment.
• Manual dexterity for data entry.
• Ability to bend, pull, stoop, and reach.
• Ability to lift up to 35 lbs.
• Must have the cognitive and mental capacity to perform essential job functions.
• Visual acuity to read documents, computer screens, and files.
• Ability to hear in person and via phone.

Skills

• ERP systems
• Database systems
• Microsoft Office Suite (Excel, Word, Outlook)
• Supervisory skills
• Organizational skills
• Interpersonal skills
• Multi-tasking skills
• Communication skills (oral and written)
• Customer service
• Financial acumen
• Accounting acumen

Location

• Berlin, CT

Work Type

• Full-time

Experience Level

• Five years general office, accounting and finance acumen
• Supervisory experience

Education Level

• Two-year associate degree or equivalent experience preferred

Benefits

• Benefits administration including open enrollment
• Workers compensation management

About the Company

• Bodycote is the world's largest provider of thermal processing services.
• Employs thousands of highly skilled staff globally, including engineers, scientists, and technicians.
• Operates in a heavy industrial market.

Equal Opportunity

• Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.