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About the Role

Sierra is building an AI platform to help businesses create better customer experiences. This role involves developing pricing proposals, ROI case studies, and collaborating on overall pricing and packaging strategy.

Responsibilities

• Work with the sales team to develop and deliver pricing proposals and ROI case studies for customers.
• Assist sales teams in executing deals.
• Collaborate with product, marketing, and operations teams to define overall pricing and packaging strategy.

Requirements

• 4+ years of experience in consulting, banking, strategy, or business operations.
• Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
• Experience negotiating complex customer partnerships.
• Familiarity with navigating sales cycles.
• Strong understanding of developing GTM operations using data-driven decision-making.
• Degree in Business Administration, Finance, or related field, or equivalent professional experience.

Skills

• SaaS pricing
• Sales
• Marketing
• Operations
• Negotiating complex customer partnerships
• Navigating sales cycles
• Data-driven decision-making
• AI technologies
• Conversational AI technologies

Location

• San Francisco
• Atlanta
• New York
• London
• Paris
• Madrid
• Munich
• Singapore
• Tokyo
• Sydney

Work Type

• In-person
• Full-time

Experience Level

• 4+ years of experience
• Startup experience
• Previous 0-1 startup or fast-paced high-growth environment experience

Education Level

• Degree in Business Administration, Finance, or related field, or equivalent professional experience.

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans

About the Company

• Sierra is creating a platform to help businesses build better, more human customer experiences with AI.
• We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
• Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Equal Opportunity

• We encourage you to apply even if your experience doesn't precisely match the job description.
• We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.