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About the Role
As a Strategic Partner Manager at Spotify, you will own and grow a portfolio of strategic global partnerships, helping maximize value for Spotify, our partners, and our users. You will collaborate closely with cross-functional teams to launch new partnerships, strengthen existing relationships, and identify opportunities that accelerate Spotify's growth.
Responsibilities
- Own the day-to-day management of strategic partnerships from post-signature through renewal or conclusion.
- Serve as the primary point of contact for assigned partners, building trusted relationships and delivering an outstanding partner experience.
- Lead partner launches by coordinating timelines, managing operational activities, and resolving issues quickly and effectively.
- Build strong relationships across partner organizations through regular business reviews, performance discussions, and strategic planning sessions.
- Collaborate with partners to develop and optimize marketing initiatives that increase awareness, drive user acquisition, and support conversion from Free to Premium.
- Identify opportunities to expand existing partnerships and support the successful launch of new products and services.
- Partner with Product Operations to identify feature enhancements, process improvements, and workflow efficiencies that improve partner management at scale.
- Analyze campaign performance, customer behavior, and business metrics to generate actionable recommendations that improve marketing effectiveness and commercial outcomes.
- Share insights, learnings, and best practices across internal teams to influence future partnership strategies, product improvements, and commercial opportunities.
Requirements
- 6+ years of experience in strategic partnerships, partner management, alliance management, global account management, or subscriber acquisition.
- Experience from one or more of the following industries: management consulting, telecommunications, media, content distribution, or subscription-based consumer products or services.
- Strong knowledge of the European market.
- Understanding of commercial agreements, operational processes, marketing channels, and the metrics that drive customer acquisition, engagement, and retention.
- Experience collaborating across Product, Engineering, Marketing, Operations, and Business Development teams.
- Ability to build trusted relationships and communicate effectively with stakeholders at all levels.
- Ability to use influence and collaboration to drive successful outcomes.
- Ability to solve complex problems, take ownership of work, and adapt confidently in fast-changing environments.
- Ability to use data to inform decisions, identify opportunities, and develop compelling recommendations that support business growth.
- Ability to prioritize competing initiatives while maintaining strong attention to detail and delivering high-quality work.
- Ability to communicate clearly, present ideas confidently, and collaborate effectively across distributed teams.
- Fluent in English.
- Experience working with telecommunications partners is beneficial.
- Experience using AI tools to improve productivity, analysis, or workflows is beneficial.
Skills
- Strategic partnerships
- Partner management
- Alliance management
- Global account management
- Subscriber acquisition
- Commercial agreements
- Operational processes
- Marketing channels
- Customer acquisition
- Engagement
- Retention
- Data analysis
- Problem-solving
- Communication
- Collaboration
- Prioritization
- Attention to detail
- AI tools
Location
- London
Work Type
- Hybrid
Experience Level
- 6+ years
About the Company
- At Spotify, we're reinventing the audio industry by transforming how people discover, experience, and enjoy music and podcasts.
- Our Distribution Partnerships team helps bring Spotify to more listeners by working with strategic partners to grow user acquisition, engagement, and retention through innovative distribution partnerships and marketing initiatives.
Equal Opportunity
- Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
- At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.