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About the Role

The Global Head of Operational Resilience is a strategic leadership role responsible for safeguarding Ebury’s technology, security, and digital assets. This role ensures effective integration of Operational Resilience into the Risk Management Framework, aligning with DORA/PS21/3, TPRM, and Incident & Crisis Management. You will own the Technology Risk Management Framework and drive a holistic risk strategy to protect critical business functions from disruption. This position is key as Ebury enters a crucial phase of development.

Responsibilities

Own, manage, and control Technology Risk and Resilience mandates, metrics, and internal processes globally.
Manage and continuously improve IT Risk Management through oversight of technology, security, and data risks and controls aligned with ISO 27001.
Oversee enterprise-wide implementation and adherence to DORA and PS21/3, incident and crisis management.
Ensure all vendor contracts incorporate DORA-mandated provisions, security expectations, and exit strategies.
Conduct ongoing due diligence and continuous risk assessments of critical or important functions outsourced to third parties.
Provide independent oversight of the Group Security function, ensuring cybersecurity posture aligns with industry frameworks.
Challenge, assess, and assure the effectiveness of security controls, review and report incidents.
Map business processes across all geographies and manage/review over 200 business processes.
Direct enterprise-wide operational resilience initiatives to ensure the firm can withstand and recover from severe disruptions or cyberattacks.
Oversee annual digital operational resilience testing programs.
Chair the Digital and Operational Resilience Committee, IT Risk Management Committee, and Outsourcing and Third Party Risk Management Committee.
Develop metrics and reporting for the CRO and Board on key technology, security, resilience, and TPRM risks and controls.
Prepare evidence and lead interactions with regulatory bodies, supervisory authorities, and auditors regarding Technology Risk and Resilience.

Requirements

At least 10 years of leadership experience in Operational Resilience, Technology Risk, or Technology Audit, ideally within financial services.
Experience in Risk Management within an Operational Resilience context.
English language proficiency required.
Experience of Financial Services and/or Auditing is an advantage.
Finance, Accounting, Risk Management, or Audit accreditations or certifications are an advantage.
Problem-solving and quality focus.
Strong project and programme management skills.
Drive, adaptability, and delivery focus.

Skills

Operational Resilience
Technology Risk
Technology Audit
Risk Management
Information Technology (IT) Risk Management
ISO 27001
Digital Operational Resilience Act (DORA)
PS21/3 (UK)
Third-Party Risk Management (TPRM)
Incident & Crisis Management
Cybersecurity
Project Management
Programme Management

Location

Madrid
Remote

Work Type

Hybrid
Full-time

Experience Level

Leadership
10+ years

Salary/Compensations

Competitive Starting Salary
Annual discretionary bonus

Benefits

Dedicated Mentorship
Cutting-Edge Technology
Clear, Accelerated Career Progression
Dynamic & Supportive Culture
Generous Benefits Package (including health care and social benefits)

About the Company

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow to help businesses operate and scale globally.
Founded in 2009, Ebury is a fast-growing leader in fintech with 1,800+ employees across nearly 70 cities.
The company utilizes a proprietary platform to help businesses seamlessly streamline and manage global cash flow, focusing on continuous product evolution and innovation for borderless growth.
Opportunities range from business development to engineering roles across tech pillars.

Equal Opportunity

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.