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About the Role

Join Ocado Logistics as a Customer Service Team Member, playing a vital role in delivering top-quality products efficiently and ensuring an outstanding customer experience. Enjoy the freedom of the road with pre-planned routes and pre-loaded vans.

Responsibilities

• Deliver top quality products on time and in an efficient manner.
• Provide an outstanding customer experience.

Requirements

• Full UK or EU driving licence.
• Minimum of 12 months driving experience.
• Maximum of 6 penalty points.
• No driving disqualifications in the past 5 years.
• Must be over 18 to apply due to alcohol product handling.
• Good communication skills are essential for this customer-facing role.

Skills

• Good communication skills

Location

• UK

Work Type

• Permanent
• Full-time
• 40 hours per week

Experience Level

• No previous experience required

Salary/Compensations

• Average hourly earnings of £14.54 per hour (including premiums)
• Base pay plus evening and weekend premiums
• Enhanced overtime rates available
• Monday to Saturday Basic Rate: £13.96
• Evening Premium (from 6pm): £1.12
• Sunday Day Premium: £1.40
• Sunday Evening Premium: £2.63
• Overtime rate Monday to Saturday (Day Shift): £17.45
• Overtime rate Monday to Saturday (Evening Shift): £18.57

Benefits

• Company pension with up to 7% matched contributions after 3 months
• Enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
• Hundreds of high street shopping, entertainment, and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Discounted voluntary benefits such as dental and travel insurance
• Career progression opportunities (87% of salaried roles filled internally)
• All breaks are paid

About the Company

• Ocado Logistics is committed to providing an outstanding customer experience.
• We utilize automated technology to optimize delivery routes and van loading.

Equal Opportunity

• We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.
• Whatever your background or story, you’ll find a home at Ocado Logistics.