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About the Role
We are seeking experienced and confident Waiters and Waitresses to join our front-of-house team, playing a key part in delivering relaxed yet precise service and ensuring guests feel cared for.
Responsibilities
- Guide the Guest Experience: Run your section from greet to goodbye, setting the pace and reading the room.
- Communicate with Confidence: Take clear, accurate orders and share specials and timings.
- Be a Team Player: Work closely with kitchen, bar, and host teams to ensure seamless service.
- Uphold Our Standards: Maintain floor readiness, assist with set-up, close-down, and occasional events.
Requirements
- Proven FOH experience in a quality, fast-paced restaurant or bar (approx. 2+ years).
- Warm, professional presence; calm, kind, and consistent under pressure.
- Clear, confident communication and a collaborative approach to teamwork.
- Curiosity about food, fire-led cooking, and sustainable sourcing.
- Sound allergen awareness and menu knowledge.
- Comfortable using a modern POS.
- Reliability, punctuality, and the legal right to work in the UK.
Skills
- Guest Experience Management
- Order Taking
- Team Collaboration
- Service Standards Upholding
- Allergen Awareness
- Menu Knowledge
- POS Operation
Location
- Covent Garden
Work Type
- Full-time
- 5 days over 7 including evenings and weekends
Experience Level
- 2+ years FOH experience
Salary/Compensations
- £15.50 – £17.00 per hour typical take-home pay, including a discretionary share of the service charge (tronc).
- £36,270 – £40,000 indicative annual earnings (based on a 45-hour week).
Benefits
- 29 days holiday per year including public holidays (pro rata).
- Meals on duty.
- Generous staff discount.
- Structured training.
- Tastings.
- Clear progression in a growing group.
- Company pension scheme.
About the Company
- Town is a modern British restaurant from chef Stevie Parle, located in the heart of Covent Garden.
- We cook over open fire, work directly with regenerative producers, and serve food rooted in seasonality, simplicity, and provenance.
- Our service is calm, confident, and genuinely warm — designed to make people feel truly welcome.