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About the Role
Nebius is seeking a Salesforce Technical Business Analyst to enhance and optimize Go-To-Market systems and operational processes. This role involves stakeholder engagement, business process analysis, and Salesforce expertise to support Sales, Marketing, Customer Success, and Revenue Operations. The ideal candidate is technically adept, organized, and skilled at bridging business and technical teams.
Responsibilities
- Partner with Sales, Marketing, Customer Success, Sales Ops, and Commercial Operations stakeholders to gather and refine business requirements.
- Lead project intake and support prioritization processes across GTM systems initiatives.
- Facilitate discovery workshops and stakeholder alignment sessions.
- Translate business requirements into scalable Salesforce and systems solutions.
- Document user stories, process flows, requirements, and acceptance criteria.
- Collaborate closely with administrators, developers, architects and integration teams.
- Support backlog grooming, sprint planning and Agile delivery processes.
- Coordinate testing activities including UAT and solution validation.
- Help improve operational processes, reporting, automation and data quality.
- Communicate timelines, dependencies, and prioritization tradeoffs across stakeholders.
- Support governance and change management processes across GTM systems.
Requirements
- 5+ years of experience as a Salesforce Business Analyst, Technical Business Analyst, or related role.
- Hands-on understanding of Salesforce platform capabilities and configuration.
- Experience gathering requirements and managing cross-functional stakeholders.
- Strong understanding of CRM workflows, automation, reporting, permissions and integrations.
- Experience working in Agile or iterative delivery environments.
- Strong analytical, organisational and communication skills.
- Ability to balance technical constraints with business priorities.
- Experience supporting operational processes in fast-paced environments.
- Salesforce Administrator certification.
- Experience supporting Sales Cloud, Service Cloud, CPQ, or Sales Operations processes.
- Familiarity with Jira, Confluence, Lucidchart, or similar collaboration tools.
- Exposure to APIs, integrations and enterprise applications.
- Experience in SaaS, cloud infrastructure, or AI-focused technology companies.
Skills
- Salesforce platform capabilities
- Salesforce configuration
- Requirements gathering
- Stakeholder management
- CRM workflows
- Automation
- Reporting
- Permissions
- Integrations
- Agile methodologies
- Analytical skills
- Organizational skills
- Communication skills
- Technical constraint balancing
- Operational process support
- Jira
- Confluence
- Lucidchart
- APIs
- Enterprise applications
Location
- London
Work Type
- Hybrid
Experience Level
- 5+ years
Education Level
- Salesforce Administrator certification
Benefits
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
About the Company
- Nebius is leading a new era in cloud infrastructure for the global AI economy, building a full-stack AI cloud platform from data training to production deployment.
- Built by engineers, for engineers, Nebius addresses complex challenges in compute, storage, networking, and applied AI.
- Listed on Nasdaq (NBIS) and headquartered in Amsterdam, Nebius has a global footprint with R&D hubs across Europe, the UK, North America, and Israel.
- The team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software, and AI R&D.
Equal Opportunity
- Nebius is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
- We provide equal employment opportunities in all aspects of employment, without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
- Applicants must be authorized to work in the country of application and will be required to provide proof of employment eligibility.
- Accommodations are available during the application process upon request.