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About the Role
As the IELTS Business Assurance Manager, you will play a critical role in safeguarding the integrity of one of the world’s most trusted English language tests. You will lead audit, investigation, and security initiatives across the IELTS network with a particular focus on the UK / Europe / CIS region, ensuring compliance with global standards and protecting test integrity. Acting as the regional security lead, you will manage real-time incidents, drive continuous improvement, and collaborate with global stakeholders.
Responsibilities
- Lead test security, audits, and investigations across the IELTS network
- Manage real-time security incidents, risk identification, and escalation
- Conduct malpractice investigations and recommend outcomes
- Analyse audit and investigation data to drive compliance improvements
- Support onboarding of new test centres through risk assessments
- Partner with Product, Technology, and Operations on security controls
- Influence and align with global partners to uphold governance standards
Requirements
- Strong understanding of governance, risk and compliance concepts including 3 Lines model
- Significant, hands on experience in audits, investigations and incident management
- Excellent analytical, stakeholder management, and communication skills
- Experience in raising audit recommendations and working with the business to implement new or enhanced controls
- Ability to work autonomously in a fast-paced, global environment
- High attention to detail and strong report writing capability including clear business communication
- Willingness to travel in UK / Europe / CIS region globally if required
Skills
- governance
- risk
- compliance
- audits
- investigations
- incident management
- analytical skills
- stakeholder management
- communication skills
- report writing
Location
- London, UK
Work Type
- global
- travel
Experience Level
- Significant, hands on experience
About the Company
- IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research.
- An Australian-listed company, we operate in more than 50 countries around the world.
- Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds.
- Proudly customer-first, our expert people are powered by global technology.
- Together, we offer unmatched services, helping local dreams become realities, all over the world.
- Be part of a global leader in international education (50+ years)
- Work in an innovative, agile, and purpose-driven environment
- Collaborate with passionate teams making a real-world impact
- Grow within a global, connected community