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About the Role

We are seeking an entrepreneurial product leader to drive product strategy for the Gravity platform, aiming to scale our capabilities to serve millions of users. This role offers a career-defining opportunity to lead and grow the product team responsible for our core platform, with the potential to positively impact healthcare professionals worldwide.

Responsibilities

• Own the AI product roadmap for Gravity's Intelligence layer, including Search, Agents, Orchestration, and Explainability, from backlog to general availability.
• Engage with health system customers to understand AI challenges in production and integrate these insights into the product roadmap.
• Drive AI product pilots from the initial science project phase to full production, transforming early-stage deployments into enterprise-grade products.
• Collaborate with engineering to ensure rapid product delivery, utilizing AI-assisted development practices and maintaining high standards for quality and speed.
• Define and enforce AI quality standards, including confidence scoring, hallucination thresholds, audit trails, and explainability.
• Develop the Agent Lifecycle Management capability to enable scalable build, test, deploy, and monitoring of agents.
• Evaluate build vs. buy vs. partner decisions for AI orchestration, validating hypotheses with engineering and partners like Databricks and LangChain.
• Lead customer-facing AI discussions, including roadmap reviews, pilot kickoffs, and trust/explainability deep dives, translating complex AI concepts into business and clinical value.
• Collaborate daily with India-based engineering and PM teams, traveling quarterly to India to foster relationships and alignment.
• Develop strategies to analyze the competitive landscape, potential data partnerships, and market opportunities.
• Design for international expansion to facilitate quicker launches in new markets and with new partners.

Requirements

• 10+ years of product management experience, with at least 4 years focused on AI/ML or intelligent automation products within B2B healthcare or enterprise tech.
• Proven track record of successfully launching AI products from pilot to production, supporting scaled clinical or operational workflows.
• Experience leading product managers, with a demonstrated ability to improve execution quality and speed.
• Experience working within or closely with health systems, understanding of EHR workflows, clinical decision support, care management, or revenue cycle operations.
• Hands-on experience with LLM-powered products, including prompt engineering, RAG architectures, confidence scoring, hallucination detection, and evaluation frameworks.
• Strong familiarity with agent frameworks and agentic workflow patterns, including multi-agent orchestration, human-in-the-loop, tool use, and memory.
• Experience with AI lifecycle management, including versioning, testing, staging/production promotion, monitoring, and drift detection.
• Comfortable with modern data platforms such as Databricks, Snowflake, Spark, and Delta Lake, and their integration with AI pipelines.
• Understanding of healthcare data standards like FHIR R4, HL7v2, SNOMED, ICD, LOINC, CPT, RxNorm, or the ability to quickly learn regulated domains.
• Technical background preferred; engineers transitioning to product management are a strong fit.
• Ability to operate with urgency in a fast-moving, high-accountability environment.
• Skill in holding engineering teams accountable constructively.
• Strong structured thinking abilities to break down ambiguous problems and drive decisions.
• Customer-facing confidence, capable of leading executive briefings and technical discussions with healthcare IT leaders.
• Comfort with ambiguity and a drive to define excellence in emerging fields.
• Willingness to travel to India quarterly and work across time zones with a globally distributed team.

Skills

• AI/ML
• Intelligent Automation
• Product Strategy
• Roadmap Development
• Customer Engagement
• Product Development
• AI Quality Standards
• Agent Lifecycle Management
• Build vs. Buy Analysis
• Competitive Analysis
• International Expansion
• LLM
• Prompt Engineering
• RAG Architectures
• Confidence Scoring
• Hallucination Detection
• Evaluation Frameworks
• Agent Frameworks
• Agentic Workflow Patterns
• Multi-Agent Orchestration
• Human-in-the-Loop
• Tool Use
• Memory Management
• AI Lifecycle Management
• Data Platforms (Databricks, Snowflake, Spark, Delta Lake)
• Healthcare Data Standards (FHIR R4, HL7v2, SNOMED, ICD, LOINC, CPT, RxNorm)
• Structured Thinking
• Cross-functional Collaboration
• Stakeholder Management

Location

• San Francisco, CA

Work Type

• Onsite

Experience Level

• Director
• 10+ years of product management experience
• 4+ years owning AI/ML or intelligent automation products

Benefits

• Generous Paid Time Off (20 days)
• Company holidays
• Best-in-Class Parental Leave
• Recognition & Rewards (monetary incentives)
• Comprehensive Insurance Coverage (medical, dental, vision)
• 100% company-paid short- and long-term disability
• 100% company-paid basic life insurance
• Optional perks: discounted legal aid, pet insurance

About the Company

• Innovaccer Inc. is an equal opportunity employer.
• Innovaccer Inc. participates in the E-Verify program to confirm employment eligibility of all newly hired employees based out of the U.S. and employed by Innovaccer Inc.

Equal Opportunity

• Innovaccer Inc. is an equal opportunity employer.
• We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued and empowered regardless of any characteristic protected by federal, state or local law including, without limitation, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, medical condition, disability, age, marital status, or veteran status.