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About the Role
Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service are delivered to guests. This role is for individuals with a passion for people and providing a legendary guest experience.
Responsibilities
- Drive sales, steps of service, and guest satisfaction.
- Enforce compliance with employment policies and oversee restaurant cleanliness and guest safety.
- Provide or direct all Front of House training.
- Manage performance of Front of House employees, including evaluations, coaching, and discipline.
- Manage liquor orders and control liquor costs.
- Enforce applicable liquor laws and Responsible Alcohol Service guidelines.
- Assist with the development of key employees, assistant managers, and hourly employees through daily feedback.
- Review applications, interview, and hire or recommend hiring of Front of House employees.
- Direct work for employees, including setting hours, weekly schedules, and assigning tasks.
- Create a fun, safe environment by following core values and operational goals.
- Implement contests, theme nights, and create incentives for staff.
- Understand, manage, and practice safe food handling procedures.
Requirements
- Must have a passion for people and providing a legendary guest experience.
Skills
- People management
- Guest service
- Sales driving
- Food safety
- Alcohol service management
- Training
- Performance management
- Hiring
- Scheduling
- Team leadership
Location
- Onsite
Work Type
- Full-time
Experience Level
- Managerial experience
Salary/Compensations
- $62,353.20 - $73,000.00 annually
Benefits
- Flexible work schedules
- Restaurant discounts
- Friendly competitions
- Recognition programs
- Formal training
- Career growth opportunities
- Medical plans
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Parental Leave
- Donor Leave
- Bereavement Leave
- 100% Paid Maternity Leave
- Adoption Assistance
- Short-Term Disability
- Long-Term Disability
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Identity Theft Protection
- Employee Assistance Program
- Business Travel Insurance
- 401(k) Retirement Plan
- Flexible Spending Accounts
- Tuition Reimbursements up to $5,250 per year
- Monthly Profit-Sharing Program
- Quarterly Restricted Stock Units Program
- Community support opportunities
- Annual holiday bonus
About the Company
- Texas Roadhouse is a people-first company that serves steaks, focusing on Legendary Food and Legendary Service.
- The company culture is fun, with flexible work schedules, discounts, competitions, recognition, training, and career growth.
- Employees are described as self-disciplined, hard-working, curious, trustworthy, humble, and truthful, making choices for the team and collaborating to make a difference.
Equal Opportunity
- Texas Roadhouse is an equal opportunity employer committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status.
- All applicants are encouraged and welcomed to apply.