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About the Role

An opportunity to build your career at an innovative community organization with a vision for growth and giving back. Whether it’s helping a family buy their first home or build a business, we go above and beyond to serve our customers, communities, and each other. You’ll experience an inspiring, welcoming workplace for all, and a culture that empowers employees to do their best work each day—and celebrate the difference we’re making together.

Responsibilities

Provide smart friendly customer service to customers over the phone
Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures
Navigate multiple computer systems, multi-task, and document outcomes during and after calls
Collaborate with other departments across the bank to assist with customer’s needs and solve problems
Offer advice to our customers to deepen their relationships

Requirements

Passionate about helping others and providing exceptional customer service to a variety of customers over the phone
Looking for variety in your day-to-day and thrive at multi-tasking
Tech-savvy with excellent attention to detail in a fast-paced environment
Enjoys problem-solving and providing timely resolutions while maintaining a positive attitude
Looking to join an organization that invests in its employees and offers ongoing training
Eager to take initiative and bring a positive attitude

Skills

Customer Service
Multi-tasking
Problem-solving
Communication

Location

Remote

Work Type

Full-time

Experience Level

Entry Level

Benefits

Robust medical, dental, and vision insurance packages
Generous time off, including paid federal holidays and paid day off for your birthday
401(k) retirement savings plan
Tuition reimbursement, professional development, and career growth opportunities
Employee assistance program
Comprehensive wellness program

About the Company

A forward-thinking organization with deep community roots and a vision for growth, success, and giving back.
A local community bank since 1875, committed to providing excellent customer service and giving back to our communities.
Fosters a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.
Highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.
Named one of the best places to work in Maine.
Offers robust benefits focused on holistic well-being.
Guided and inspired by Core Values: Honest and Integrity above all else, Trust built on fairness, Service that creates remarkable experiences, Responsibility to use our resources for the greater good, Excellence through hard work and lifelong learning, Diversity realized through inclusion and respect.
Employs 725 people at more than 73 work locations.
Recruits top talent for roles in relationship banking, operations, lending, technology, finance, compliance, marketing, and more.
Employees enjoy health and wellness benefits and generous time off, along with numerous personal and professional growth opportunities.
A commitment to apply your passion and talents, while making a positive impact on the company, our communities, and yourself.
Has the close-knit feel of a community bank, complemented by the competitive perks of large organizations.

Equal Opportunity

Equal Opportunity Employer
Employment with Camden National is on an at-will basis.
Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.