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About the Role
As a Delivery Partner, you will build strong B2B relationships with clients, communicate innovative solutions, and navigate Kyndryl's offerings. You will lead, support, and represent Kyndryl to clients, contributing to sector, solution, and community initiatives. This role involves managing the governance and financial success of engagements, applying strategic insight to deliver tangible results.
Responsibilities
- Build strong and lasting B2B relationships with clients.
- Communicate innovative solutions and navigate Kyndryl's diverse offerings.
- Lead, support, and represent Kyndryl to clients.
- Contribute to sector, solution, and community initiatives.
- Manage the governance and financial success of directly managed engagements.
- Apply strategic insight and deliver tangible results for clients and Kyndryl.
- Collaborate with like-minded professionals to drive collective success.
- Continuously enhance skills and elevate career through access to cutting-edge resources, comprehensive support, and professional development opportunities.
Requirements
- Over 10 years of experience in project and/or service delivery.
- Ability to build effective teams across large organizations (around 100 people) to deliver services to clients.
- Ability to lead high-performing cross-functional teams.
- Capability to integrate multiple service areas to deliver seamless client solutions.
- Experience in managing and governing multi-year contracts in large-scale B2B engagements.
- Ability to become a trusted advisor to clients by understanding business needs and driving revenue growth.
- Deep knowledge of operations management and cost estimation.
- Ability to manage P&L for large contracts.
- Possess a growth mindset—a strong desire to grow both personally and professionally.
- Put the customer at the center of everything they do and prioritize customer success.
- Be open-minded, collaborative, and embrace working across boundaries with others.
Skills
- Project delivery
- Service delivery
- Team building
- Cross-functional team leadership
- Service integration
- Contract management
- Client advisory
- Revenue growth
- Operations management
- Cost estimation
- P&L management
Location
- Global
Work Type
- Hybrid
Experience Level
- Over 10 years
Education Level
- Bachelor's degree
- Master's degree
- PMP certification
- ITIL Foundation certification
Benefits
- Be Well programs supporting financial, mental, physical, and social health
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching
- Hands-on experiences
About the Company
- Kyndryl runs and reimagines mission-critical technology systems that drive advantage for leading businesses.
- Kyndryl is at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
- Kyndryl fosters an environment of innovation, collaboration, and growth.
- Kyndryl operates on a global scale.
- Kyndryl focuses on ensuring all employees feel included and welcomes people of all cultures, backgrounds, and experiences.
- Kyndryl believes in growth and encourages applications even if not every requirement is met.
- Kyndryl's culture is driven by a sense of belonging, where employees feel valued, respected, and trusted.
- Kyndryl is committed to sustainable progress for customers and supporting communities.
- Kyndryl's purpose is to advance the vital systems that power human progress.
Equal Opportunity
- Kyndryl welcomes people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.