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About the Role

As a Customer Technology Advisor, you will be an integral part of our Go-To-Market team, leveraging technical and solution expertise to drive targeted opportunities and exceed customer expectations. You will act as a trusted ally, delivering unique value through engaging demonstrations and presentations to showcase industry credibility. This role involves supporting Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating with partners to develop profitable deals and drive success.

Responsibilities

Leverage technical and solution expertise to drive targeted opportunities and exceed customer expectations.
Deliver unique and differentiated value to customers.
Showcase industry credibility and eminence through engaging demos and compelling presentations.
Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery.
Collaborate closely with Customer Partners and Kyndryl Consult Partners.
Bring together the breadth of Kyndryl's expertise to develop profitable deals.
Showcase end-to-end knowledge of the domain and associated subdomains.
Provide value-driven solutions within the practice services domain(s).
Convey the technical benefits of Kyndryl's capabilities to meet customer needs.
Identify intricate business and technical requirements of customers.
Generate winning cross-practice solutions by leveraging Kyndryl's capabilities.
Develop and deliver compelling demonstrations, proof of concepts, and prototypes.
Coordinate the entire pre-sales process, ensuring quality and compliance verification.
Adhere to Kyndryl best practices.
Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
Build and nurture relationships with external alliance partners.
Co-create joint solutions with alliance partners.

Requirements

Deep domain knowledge of Services offerings and technical solutions in a practice.
Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions.
Prior consultative selling experience.
Externally recognized as an expert in the technology and/or solutioning areas.
Technical certifications supporting subdomain focus area(s) including: Application Data and AI; Cloud; Core Enterprise and zCloud; Digital Workplace; Network and Edge; Security and Resiliency.

Skills

Technical expertise
Solution expertise
Customer facing skills
Articulate communication style
Interpersonal finesse
Strategic thinking
Demonstration development
Proof of concept development
Prototype development
Pre-sales process coordination
Relationship building
Collaboration

Location

Hybrid

Work Type

Full-time

Experience Level

5 years of experience (minimum) selling technical services for multi-industry customers

Education Level

Bachelor's degree or Master's degree

Benefits

Flexible, supportive environment
Well-being is prioritized
Potential for growth
Hands-on experience
Learning opportunities
Certification opportunities
Be Well programs (financial, mental, physical, social health)
Career pathing tools
Personalized development goals
Continuous feedback
Access to cutting-edge learning opportunities
Certifications with Microsoft, Google, and Amazon
Coaching

About the Company

Kyndryl runs and reimagines mission-critical technology systems that drive advantage for leading businesses.
Kyndryl is at the heart of progress, enabling smarter decisions, faster innovation, and a lasting competitive edge through proven expertise and AI-powered insight.
Kyndryl focuses on ensuring all employees feel included and welcomes people of all cultures, backgrounds, and experiences.
Kyndryl's culture is built on kinship, strong bonds, empathy, restless learning, and a devotion to shared success.
Kyndryl is committed to sustainable progress for customers and supporting communities.

Equal Opportunity

Kyndryl welcomes people of all cultures, backgrounds, and experiences.
Even if you don’t meet every requirement, we encourage you to apply.
Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.