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About the Role

Microsoft's Organic Growth team is seeking a Growth Senior Content Program Manager to drive content execution across key products like Copilot, Word, Excel, PowerPoint, and Clipchamp. This role focuses on scaling the content execution engine, ensuring effective program delivery through strong editorial standards, clear governance, and efficient operational processes. The position acts as a force multiplier, empowering the broader team and improving content operations at scale.

Responsibilities

Own the content execution engine
Drive end-to-end delivery across the content lifecycle (brief → publish → refresh)
Ensure consistent throughput, quality, and timelines across a distributed contributor model
Enable others to execute successfully at scale
Lead content quality and standards
Define and uphold editorial standards across all content
Ensure outputs meet quality, SEO, and consistency requirements before publishing
Act as the escalation point for quality decisions and trade-offs
Build and scale workflows
Design and continuously improve workflows across briefing, production, QA, and publishing
Standardize templates, checklists, and tooling to reduce variability
Partner with Ops and engineering to scale through automation
Drive execution excellence
Track pipeline health (throughput, quality, timelines, dependencies)
Identify delivery risks early and drive resolution
Ensure alignment across stakeholders without becoming a coordination bottleneck
Translate strategy into execution
Turn strategy into clear, actionable plans (briefs, content plans, deliverables)
Ensure alignment to intent, audience, and success metrics
Use performance insights to improve execution over time
Act as a multiplier for the team
Raise the bar on quality, clarity, and consistency across all contributors
Coach writers and PMs on briefs, structure, and execution standards
Increase team output and autonomy without increasing management overhead
Build AI-first content systems
Create structured knowledge bases (briefs, taxonomies, QA rules, templates)
Develop reusable context layers to support AI-assisted workflows
Partner with Ops to operationalize AI-first and agentic content production

Requirements

5+ years experience in content operations, editorial, SEO, or program management (or equivalent scope)
Proven experience managing and scaling content workflows or editorial systems
Strong editorial judgment and experience driving content quality at scale
Experience working with CMS platforms and content publishing pipelines
Demonstrated ability to operate independently and drive improvements across cross-functional teams
Experience in SEO-driven content environments or growth teams
Experience designing QA frameworks or governance systems for large content sets
Familiarity with content automation, templates, and scalable content production models
Experience working closely with engineering teams on tooling or CMS improvements

Skills

SEO
Content Operations
Editorial
Program Management
Content Workflows
Editorial Systems
Content Quality
CMS Platforms
Content Publishing Pipelines
Cross-functional Team Collaboration
Growth Teams
QA Frameworks
Governance Systems
Content Automation
Scalable Content Production Models
AI-first Content Systems
Structured Knowledge Bases
AI-assisted Workflows

Location

Remote

Work Type

Full-time

Experience Level

Senior

About the Company

Microsoft continues to lead innovation in productivity.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Equal Opportunity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.