About the Role
This position is for our afternoon/lunch shift, requiring a self-starting personality with an even disposition and the ability to maintain a professional appearance and manner at all times. The role involves ensuring guest satisfaction through friendly and courteous service, accurate order taking, and efficient delivery of food and beverages. A key aspect is contributing to a fun, energized, and comfortable working environment as an active member of the team.
Responsibilities
- Check station for proper set-up and cleanliness before, during, and after shift.
- Greet guests warmly and explain specials and promotions.
- Record and confirm guest orders for accuracy.
- Input orders into the POS system.
- Retrieve, confirm, and deliver orders to guests.
- Serve alcoholic beverages in compliance with all regulations.
- Replenish beverages and ensure guest satisfaction.
- Market and serve dessert items and specialty coffees upon request.
- Process checks using POS system.
- Communicate effectively with kitchen staff regarding orders and guest needs.
- Clear, bus, and reset tables.
- Comply with cash handling and house bank policies.
- Present checks to guests promptly.
- Maintain cleanliness and condition of the bar and surroundings.
- Contribute to a positive working environment.
- Comply with attendance rules and be available to work regularly.
- Perform other job-related duties as assigned.
- Participate in food preparation, heating, or serving.
- Maintain cleanliness of the outlet.
- Perform side work duties or special projects.
Requirements
- Must have the ability to communicate in English.
- Must be willing to pitch-in and help co-workers.
- Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
- Knowledge of appropriate table settings, service ware, and menu items.
- Ability to remember, recite, and promote menu items.
- Ability to operate beverage and toast equipment.
- Ability to establish and maintain effective working relationships with associates, customers, and patrons.
- Ability to operate a keyboard and learn point of sale procedures.
Skills
- Bartending
- Communication
- Guest Relations
- POS System Operation
- Teamwork
- Food and Beverage Service
- Cash Handling
Work Type
- Afternoon/Lunch Shift
