About the Role
As a Part-Time Sales Advisor, you will be the welcoming face of our brand, providing high-level customer service, processing transactions, and maintaining store presentation. Your role is crucial in creating positive customer experiences and showcasing our brand's offerings.
Responsibilities
- Initiate conversations with customers.
- Assist customers at the cash desk, fitting rooms, and on the shop floor.
- Enhance the overall shopping experience.
- Process deliveries.
- Replenish stock.
- Merchandise garments on the shop floor.
Requirements
- Customer-focused with a commitment to excellent service.
- Adaptable and responsive to changing priorities and customer requests.
- Action-oriented, proactive, and driven to achieve quality results.
- Strong communicator with active listening skills.
- Eager to learn and open to feedback.
- Passionate about the brand and its collections.
- Willing and able to work varied hours, including evenings and weekends.
- Understanding of store operations and customer service skills from previous retail experience is preferable but not mandatory.
- Confident in offering fashion advice, including trends, materials, and sizing, is preferable but not mandatory.
Skills
- Customer service
- Communication
- Active listening
- Adaptability
- Initiative
- Merchandising
- Stock replenishment
- Sales advisory
Location
- Sydney, Australia
Work Type
- Part-time
- Onsite
Experience Level
- Entry level
Benefits
- 25% staff discount across all H&M Group brands (in-store and online).
About the Company
- H&M Group is committed to fostering inclusive, diverse, and equitable workplaces.
- We believe that diverse teams enhance problem-solving, expand thinking, and build meaningful connections.
- We consider all dimensions of diversity throughout our recruitment process to ensure our workforce reflects the communities we serve.
Equal Opportunity
- We consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
