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About the Role

The Digital Product Owner (Adviser) role sits within the Digital & Customer Experience team. You will develop and execute the digital strategy and product roadmap for the adviser web portal, Firstnet Adviser. Working closely with Product, Technology, Operations, and Distribution stakeholders, you will leverage adviser insights and research to shape and prioritise the product backlog to deliver innovative digital solutions.

Responsibilities

Lead the end-to-end delivery of the product roadmap for advisers, ensuring alignment with business objectives and regulatory requirements.
Conduct market research and user testing to inform product decisions and ensure a seamless user experience.
Collaborate with cross-functional teams including Product, Distribution, IT, cyber security, and UX/UI designers to define and prioritise project requirements.
Ensure timely delivery of key milestones by working alongside IT delivery and project managers.
Deliver a seamless user experience that helps drive efficiency for advisers and support staff.
Communicate and present regular updates on project progress, risks, and issues to stakeholders including the executive leadership team.
Ensure the project adheres to best practices in security and compliance.

Requirements

Deep understanding of financial adviser workflows.
Solid experience as a Digital Product Owner or similar role such as a Product Development Manager.
Experience in the superannuation or wealth management industry is essential.
Strong understanding of digital platforms, AI, and emerging technologies.
Proven ability to define and deliver product roadmaps aligned to customer and business outcomes.
Experience working in Agile environments with end-to-end responsibility for backlog and delivery.
Strong problem-solving skills, using data and insights to inform decisions and prioritisation.
Excellent stakeholder management and communication skills, including engagement with senior stakeholders.
Track record of delivering adviser-related digital experiences that improve usability and efficiency.
Full work rights in Australia.

Skills

Digital platforms
AI
Emerging technologies
Agile methodologies
Stakeholder management
Communication
Problem-solving

Location

Sydney

Work Type

Full-time

Experience Level

Solid experience as a Digital Product Owner or similar role
Experience in the superannuation or wealth management industry

Benefits

Access to CFS Employer Super with an expansive investment menu and flexible insurance solutions.
Support with financial services, including discounts on home loans and daily bank accounts.
Access to 24/7 confidential support covering safety, medical and mental health services.
Additional leave day to celebrate your birthday.
Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event.
Exclusive discounts on retail, travel and entertainment.

About the Company

At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential.
At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Equal Opportunity

We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential.
We are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce.