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About the Role

This position is responsible for driving sales in Joybird’s showrooms and delivering the best possible overall customer experience.

Responsibilities

• Opening and closing the store and performing other duties in the absence of management.
• Performing daily sales reporting to the retail leadership.
• Overseeing the sales floor during high volume periods, providing support to the sales team, and supervising to ensure financial goals are met and associates provide excellent service.
• Serving as a role model to the sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining showroom design and visual standards using merchandising guidelines.
• Maximizing sales by growing and maintaining a strong client base through personal clientele building, client follow-up, phone calls, and personalized outreach.
• Assisting the leadership team to create programs and initiatives to enhance customer experiences.
• Sharing customer needs and feedback insights with product, marketing, and technology teams.
• Listening to and acknowledging customer feedback and complaints, empathizing, and presenting the best possible solution.

Requirements

• 2+ years retail sales experience with shift supervision experience preferred.
• Strong interpersonal and customer service skills required.
• No travel required.
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.
• Able to routinely move objects weighing over 50 pounds.
• Must understand safety requirements.

Skills

• Sales generation
• Customer service
• Merchandising
• Clientele building
• Client follow-up
• Phone calls
• Personalized outreach
• Mac operating systems proficiency
• Microsoft office proficiency
• Strong leadership skills
• Strong communication skills (written and verbal)

Location

• Onsite

Work Type

• Full-time

Experience Level

• 2+ years retail sales experience
• Shift supervision experience preferred

Salary/Compensations

• $18 - $22 per hour
• 2% commission on all sales
• Monthly bonus opportunity of $500 based on individual sales goals

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Basic Life Insurance
• 401k retirement plan with company match of up to 6%
• 9-11 paid holidays each year
• Two weeks’ prorated vacation as a new hire
• Personal time (non-exempt only) or state mandated sick time

About the Company

• Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day.
• Our employees have the power to change lives, in our homes, work and communities.
• We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
• If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
• WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT.
• At Joybird, we prioritize clear communication and reward outstanding talent!
• At La-Z-Boy Incorporated, we're an equal opportunity employer.
• We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort.
• We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.
• Come experience the power of comfort in your career!
• At La-Z-Boy, we believe people are our most important asset.
• From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day.
• If you’re ready to join an industry-leading organization that values passion, innovation, and helping our communities, you’re ready to explore La-Z-Boy.
• There are chairs that need to be filled at La-Z-Boy.
• La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company.
• We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.

Equal Opportunity

• All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
• If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.