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About the Role
The Program Associate supports the day-to-day execution of Career Pathways initiatives across Canada and the U.S. by providing program and administrative coordination, implementation support, and follow-through across multiple workstreams. This role strengthens execution capacity and supports cross-country coherence, learning, and adaptation.
Responsibilities
- Support day-to-day implementation of Career Pathways initiatives across both countries, including coordinating workplans, tracking milestones, preparing materials, and supporting delivery of pilots, convenings, and partner engagements.
- Assist with operational execution of initiatives by coordinating tasks across matrixed teams to ensure timelines, dependencies, and deliverables remain aligned.
- Support Implementation Leads in managing relationships with ecosystem partners by providing logistical and administrative coordination.
- Contribute to cross-country cross-pollination by surfacing comparative work, opportunities for shared partner engagements or connections where initiatives or learnings overlap.
- Organize convenings and external events including planning and logistics.
- Track key partner engagement touchpoints in shared systems for visibility and to inform partner stewardship efforts.
- Capture implementation-level insights, risks, and learnings; maintain organized documentation and feed synthesized insights to relevant stakeholders.
- Support continuous improvement by helping track what is working, where barriers are emerging, and how implementation approaches may need to adapt as initiatives evolve.
Requirements
- Bachelor’s degree or an acceptable equivalent combination of education and experience in a relevant field.
- 3+ years of related professional experience coordinating administrative activities and/or events; preference for experience in workforce development, immigration, refugee resettlement or economic development.
- Lived and/or learned insight into the opportunities and challenges experienced by immigrant and refugee communities.
- Experience organizing events from planning to execution.
- Exceptional verbal and written communication skills.
- Strong strategic thinking, with excellent planning, problem solving, and analytical skills.
- Ability to capture and document learnings and synthesize information.
- Poise, confidence, and maturity in interacting with key stakeholders and handling sensitive information.
- Ability to build strong relationships and work with individuals at all levels of the organization.
- Ability to work collaboratively with people of different backgrounds, experiences, communication styles, and cultures towards collective goals.
- Highly organized and detail-oriented in planning and executing tasks.
- Highly efficient in managing multiple concurrent diverse tasks and projects.
- Ability to use independent judgment and work under pressure on competing responsibilities with resilience, and a high level of ownership.
- Demonstrated commitment to empowering immigrants and refugees and interest in policymaking and systemic change.
- Strong command of technology tools, including Microsoft Office suite (especially Word, Excel, PowerPoint, SharePoint, and OneDrive), Salesforce or other CRM systems.
- Experience using shared systems and platforms (e.g., Monday.com).
- Communicates efficiently and effectively, with intention to drive action but also with compassion and understanding.
- Builds informal working relationships, quickly establishing credibility in new areas of work, and mobilizing people at all levels towards collaborative goals.
- Ability to work within ambiguous and entrepreneurial environments.
- Brings a “can-do” attitude and has a willingness to stretch up and down in their role as needs evolve.
- Experience working effectively in matrixed environments.
- Experience with program evaluation.
Skills
- Microsoft Office suite (Word, Excel, PowerPoint, SharePoint, OneDrive)
- Salesforce or other CRM systems
- Monday.com
- Strategic thinking
- Planning
- Problem solving
- Analytical skills
- Documentation
- Information synthesis
- Relationship building
- Collaboration
- Organization
- Detail-orientation
- Task management
- Project management
- Independent judgment
- Working under pressure
- Resilience
- Ownership
- Communication (verbal and written)
- Event planning
- Event execution
- Logistical coordination
- Administrative coordination
Location
- Remote - Canada
Work Type
- Remote
- Full-time
Experience Level
- 3+ years of related professional experience
Education Level
- Bachelor’s degree or equivalent combination of education and experience
Salary/Compensations
- $56K – $68K CAD
Benefits
- Access to learning opportunities
- Pathways for personal and professional development
- Recognition of achievements
- Remote work options
- Flexible scheduling
- Generous time-off policies
- Comprehensive wellness programs
- Competitive compensation
- Comprehensive benefits
- Tangible rewards
- Comprehensive training programs
- Tuition reimbursement opportunities
About the Company
- World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students.
- For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals.
- WES has developed a wide range of tools to pursue social impact at scale, from evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding.
- WES partners with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change.
- Together with its partners, WES enables people to learn, work, and thrive in new places.
Equal Opportunity
- World Education Services is committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada.
- We provide equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.
- This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits.
- We comply with all applicable federal, state, and local anti-discrimination laws.
- Diversity goes beyond compliance – it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential.
- We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints.
- Individuals who thrive in a culture of continuous learning and inclusive teamwork excel.
- We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported.
- We welcome members of all backgrounds and perspectives to apply.
- If you require assistance and/or accommodation at any point during the recruitment process, please contact us at hiring@wes.org.