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About the Role

The Shared Services Supervisor oversees day-to-day transactional workflows for media billing, cash application, and credit/collections. This role drives process improvement, mentors transactional staff, ensures accurate client invoices, timely payment processing, and efficient dispute resolution. Strong critical thinking, strategic prioritization, and quick decision-making are essential to manage high-volume digital and network revenue cycles.

Responsibilities

Manage high-volume billing operations for digital audio and video media advertising campaigns.
Supervise the accurate, daily posting of customer payments across multiple banking and merchant channels.
Direct collections, credit vetting, aging analysis, and dispute resolution to maximize cash flow.
Supervise, train, and distribute daily workloads among billing and cash application specialists.
Balance urgent advertiser demands, month-end deadlines, and fluctuating transaction volumes efficiently.
Evaluate and approve credit extensions, payment plans, and billing adjustments independently.
Provide regular cash, receivables, aging updates, and operational metrics to the Sr. Director.

Requirements

Bachelor’s degree in Accounting, Finance, or a business-related field.
3–5 years of accounting experience, with 1–2 years leading billing or AR teams.
Previous experience in a shared services or centralized corporate environment is highly preferred.
Prior experience in media, broadcasting, or digital advertising production is a plus.
Advanced critical thinking, sharp decision-making, and the ability to prioritize changing workflows.
Proficiency in major ERP systems (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills.
Excellent conflict resolution, process-improvement mindset, and strong written and verbal communication abilities.

Skills

Billing Oversight
Cash Application
Receivables Management
Team Leadership
Strategic Prioritization
Critical Decision-Making
Leadership Reporting
ERP systems (SAP, Oracle, NetSuite)
Microsoft Excel
Conflict resolution
Process improvement
Written communication
Verbal communication

Location

New York, NY

Work Type

Full time
Salaried

Experience Level

1-2 years leading billing or AR teams
3-5 years of accounting experience

Education Level

Bachelor’s degree in Accounting, Finance, or a business-related field.

Salary/Compensations

$92,000 - $115,000

Benefits

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

About the Company

Katz Media Group is the nation's largest media representation firm, delivering local relevance at scale.
Founded in 1888, Katz was the nation’s first media representation firm.
Katz Media Group is comprised of two divisions, Katz Radio Group and Katz Television Group.
Collectively, the company represents both the on-air and online assets of more than 4,000 radio stations and 800 television stations.
Katz Media Group is based in New York City, with 15 regional offices across the country.
We are looking for people who can grow, think, dream and achieve.
Every employee brings inspiration and imagination to our constantly evolving and expanding business.
At Katz Media we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

Equal Opportunity

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Non-Compete will be required for certain positions and as allowed by law.
Our organization participates in E-Verify.