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About the Role

The Fulfillment Associate processes, picks, and packs medical supply orders with accuracy and efficiency to ensure clients receive the right medical supplies on time.

Responsibilities

• Process and accurately pick medical supply orders.
• Participate in quality improvement initiatives.
• Verify picked medical supply orders for accuracy.
• Package verified orders for delivery.
• Maintain adequate inventory levels in pick and pack areas.
• Record order substitutions and back-orders correctly.
• Restock inventory from returned depot orders.
• Maintain a neat and clean work area.
• Maintain confidentiality of all records.
• Perform other duties as assigned by supervisors.
• Follow established Health and Safety policies and procedures.
• Work for extended periods in cold environments (walk-in coolers) while handling and packaging pharmaceutical products.
• Maintain focus, attention to detail, and adherence to GMP or applicable regulatory guidelines while working in temperature-controlled settings.
• Handle repetitive tasks in cooler conditions, including the use of appropriate PPE.

Requirements

• High School Diploma.
• Organized self-starter.
• Able to communicate well.
• Spends the majority of the shift on feet, including standing and walking for extended periods.
• Regularly lifts, pushes, pulls, carries, or moves objects of varying weights.
• Periodically required to lift up to 20 lbs. unassisted and perform bending, twisting, and reaching to move supplies or other items.
• Occasionally required to lift up to 50 lbs. with assistance and perform physical movements to handle merchandise or other items.
• Interacts frequently and regularly with other team members.
• Occasionally communicates with customers and external companies by phone.
• Familiarity with Good Manufacturing (GMP) or applicable Regulatory Guidelines, particularly regarding temperature-controlled storage and handling of pharmaceutical products.
• Wear and properly use all essential or required personal protective equipment (PPE).

Skills

• Accuracy
• Efficiency
• Attention to detail
• Communication

Location

• Warehouse setting

Work Type

• Full-time
• Shift work

Experience Level

• Entry Level

Education Level

• High School Diploma