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About the Role

The Director, Enterprise Change Delivery is responsible for ensuring that change management is successfully designed, executed, and sustained across Equinix’s most critical enterprise priorities and programs. This role is embedded in the company’s highest-impact initiatives to ensure that delivered solutions are adopted, utilized, and sustained in day-to-day operations.

Responsibilities

• Ensure new processes, systems, and ways of working are adopted and utilized as intended
• Embed change considerations into operating rhythms, roles, and performance expectations
• Own adoption and utilization outcomes for enterprise programs
• Identify and address behavioral, organizational, and operational barriers to adoption
• Partner with leaders to reinforce accountability for sustained change
• Define and track change, adoption, and utilization metrics for enterprise programs
• Partner with Value Management to validate that adoption is driving expected outcomes
• Provide transparent reporting on change effectiveness for enterprise initiatives
• Partner with executive sponsors and program leaders on the company’s most critical enterprise priorities and programs
• Ensure change management is integrated into the planning, execution, and sustainment of enterprise programs
• Focus change efforts on initiatives that materially impact enterprise outcomes, speed, and customer experience
• Align change strategy with the intent and objectives of enterprise programs such as Lead to-Cash
• Serve as the change lead for priority enterprise programs, working directly with program, business, and delivery leaders
• Design and execute practical, outcome-oriented change approaches tailored to each program
• Ensure changes are embedded into day-to-day operations and sustained beyond program completion
• Partner with executive sponsors and senior leaders to build alignment and visible sponsorship
• Identify gaps between program delivery and realized value and recommend corrective actions
• Provide transparent reporting on change effectiveness for enterprise initiatives

Requirements

• Proven experience working on complex, cross-functional initiatives with executive visibility
• Experience partnering closely with program, business, and technology leaders
• 10–12+ years of experience leading change and adoption for large-scale enterprise programs

Skills

• Strong program-level execution mindset
• Executive-level communication and influencing skills
• High emotional intelligence and situational awareness
• Ability to balance structure with pragmatism
• Comfortable operating in complex, fast-moving environments
• Outcome-driven and business-focused

Location

• Canada - Toronto Office
• United States - Dallas Infomart Office

Work Type

• Full-time

Experience Level

• 10-12+ years

Education Level

• Bachelor’s degree in Business, Organizational Development, or equivalent experience

Salary/Compensations

• Canada - Toronto Office TRO : 166,000 - 248,000 CAD / Annual
• United States - Dallas Infomart Office DAI : 155,000 - 233,000 USD / Annual

Benefits

• Employee Assistance Program
• Insurance: health, life, disability and voluntary plans
• Retirement plan contributions
• Paid Time Off (PTO) and Paid Holidays
• Healthcare coverage
• Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA)
• Vacation and Personal Time

About the Company

• Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
• A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
• A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
• You’ll work across teams, influence key decisions, and help shape the path forward.
• You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
• Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
• All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
• We use artificial intelligence in our hiring process.
• US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement.
• Please click here to see our EEO Policy Statement.
• Please click here to see our Pay Transparency Policy Statement.
• Equinix participates in E-Verify.
• Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.