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About the Role

The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.

Responsibilities

• Cleans and tidies to the cleanliness standards and expectations as outlined in cleaning and inspection guidelines.
• Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
• Contributes to the everybody cleans mindset.
• Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations.
• Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
• Welcomes everybody warmly in the club with hi, bye and thank you.
• Helps and educates members and guests with memberships, amenities, automation and processes.
• Promotes black card amenities and memberships.
• Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations.
• Completes tasks and responsibilities by the set timelines.
• Informs and works with the manager for progress relating to customer service and escalation support.
• Addresses, informs and reports incidents of concern using the standard process expectations.
• Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
• Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.

Requirements

• High School diploma, or working toward completion.
• 1 year teamwork and/or volunteer experience
• WHMIS
• First Aid, CPR-A & AED Certification

Skills

• Verbal communication skills
• Written communication skills

Location

• Canada

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma

Salary/Compensations

• Minimum wage
• $14,200

Benefits

• Opportunities for advancement
• Free Fitness membership
• Fun and energetic atmosphere

About the Company

• Fit4Less is continuing to grow across Canada.
• Join a team that’s dedicated to providing affordable fitness to all those living in Canada.
• Work with a team of movers and shakers that promote a healthy and well-balanced lifestyle.
• Motivate others and surround yourself with people who will push you to be your best every day.

Equal Opportunity

• At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported.
• We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
• We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable.
• If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.