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About the Role

Industry City is seeking an entrepreneurial Event Operations Manager to support the growth of its event business. This role involves proactive outreach, onsite management, and working with clients to successfully plan and execute events. The ideal candidate will be client and business development focused, able to juggle logistics in a constantly evolving environment, and excited by the prospect of building the event business in a fascinating redevelopment project.

Responsibilities

Pre-planning logistics and on-site management of events, ranging from small retreats, workshops and off-sites to 400+ person conferences, holiday parties, concerts, and festivals ranging from 1,000-6,000 concurrent attendees
Assist Director of Events in making recommendations to strategically position the IC events business
Work in tandem with Director of Events and others on the team to execute all aspects of events and establish IC events procedures to that we provide a first-class experience
Manage events from start to finish – email communications, site visits, IC facilities coordination, inventory management, staff scheduling, and on-site management, as needed
Responsible for keeping up to date with the latest in events venues in Brooklyn and Manhattan, along with best practices
Responsible for monitoring client contractual requirements from both execution and marketing responsibilities
Develop and nurture client relationships in an effort to generate repeat business

Requirements

Minimum of four years’ experience in the fields of event planning and event production
Experience with business development and venue and event sales a plus
Good understanding of project management
Good understanding of business development
Excellent written and verbal communication skills
Friendly and engaging personality
Minimum three+ years progressive event and/or hotel/venue management experience
Solid knowledge of hospitality and event operations preferably in the New York City market
Strong understanding of event operations and production requirements
Demonstrated history of ability to both develop and maintain relationships
Ability to acknowledge, solve problems and coordinate in a professional manner, keeping the interests of both the guest and Industry City in balance
Ability to work a flexible schedule, including weekends and holidays

Skills

Project management
Business development
Written communication
Verbal communication
Client relationship management
Event planning
Event production
Venue sales
Hospitality operations
Event operations
Guest relations

Location

Industry City, Brooklyn

Work Type

Full-time

Experience Level

Minimum four years experience
Minimum three+ years progressive experience

About the Company

Industry City is a 16 building, 6 million commercial square foot campus located on the Brooklyn waterfront.
A hub for creative and innovative companies and individual entrepreneurs and artists, IC is also a place of activity, art and events.
IC is a real estate development project.