Responsibilities
- Analyze and review business processes and functional requirements.
- Define business and system requirements and create related documentation.
- Design, propose, and implement IT solutions mainly based on Microsoft 365 and Power Platform.
- Lead solution design using Power Apps, Power Automate, Power BI, SharePoint, Dataverse, Microsoft Lists, Planner, etc.
- Support development planning, system design, development, testing, and release.
- Coordinate system integration with existing internal systems.
- Support UAT, resolve issues, and communicate with end users.
- Manage stakeholders including end users, IT teams, and vendors.
- Provide post-go-live support, incident handling, and continuous improvement.
Requirements
- 3+ years of experience as a Business Analyst / Business Systems Analyst or equivalent.
- Strong experience with Microsoft 365 and Power Platform (Power Apps, Power Automate, Power BI, SharePoint).
- Experience in requirements definition, system design, development, and testing (SDLC).
- Hands-on technical understanding to design and review solutions.
- Strong communication and stakeholder management skills.
- Experience mentoring or leading developers.
- Background in financial services or regulated industries is a plus.
- Agile development experience.
- Project management experience for small to mid-sized projects.
- Experience with Dynamics 365, Salesforce, or other CRM platforms.
- Cloud experience (Azure, AWS).
Skills
- Microsoft 365
- Power Platform
- Power Apps
- Power Automate
- Power BI
- SharePoint
- Dataverse
- Microsoft Lists
- Planner
- Requirements definition
- System design
- Development
- Testing
- SDLC
- Communication
- Stakeholder management
- Mentoring
- Leading developers
- Agile development
- Project management
- Dynamics 365
- Salesforce
- CRM platforms
- Cloud (Azure, AWS)
Experience Level
- 3+ years
