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About the Role

The Senior Restaurant General Manager oversees all aspects of restaurant operations, guiding the team to achieve professionalism, financial success, and overall excellence while ensuring a luxury dining experience for all guests.

Responsibilities

• Drive restaurant team to define clear strategies to deliver excellent restaurant experiences.
• Partner with Store General Manager, Regional Director of Restaurants, and Corporate Food Service.
• Review any issues that may affect the restaurant with Store General Manager and Regional Director of Restaurants daily.
• Maintain an active role in overseeing all dining rooms and kitchens.
• Oversee Health and Safety standard maintenance within the workplace.
• Oversee maintenance of current and accurate paperwork from POS reports while monitoring restaurant success versus bottom line.
• Support development of / oversees all restaurant promotions and special events.
• Guide restaurant team to meet designated deadlines following the NMG 4-5-4 calendar.
• Review inventory amounts, batch invoices, month-end forecasts, and preliminary profit and loss reports.
• Drive restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations.
• Oversee documentation to achieve seasonal profit plans.
• Build relationships with client base to deepen client relationship with NMG.
• Enforce NMG policies and procedures.
• Partner with Human Resources on matters relevant to Associates (e.g., training, payroll, and benefits).
• Improve restaurant management team to maintain adequate Associate training on all tasks.
• Oversee performance management of direct reports.
• Communicate daily with restaurant management team regarding business needs, such as scheduling, profit and loss reports, upcoming events, and other employee issues.
• Provide relevant updates in weekly department manager meetings.
• Act as a restaurant liaison, sharing relevant news concerning the restaurant to other department managers.

Requirements

• 7+ years of relevant experience.
• Track record achieving results across multiple businesses.
• History of leading, motivating, and coaching teams.
• Advanced financial knowledge and analytical skills, including restaurant profit and loss analysis experience.
• Excellent oral and written communication skills with ability to thoughtfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization.
• "Win together" mentality.
• Basic proficiency with MS Office Product Suite, advanced proficiency.
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds.
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.

Skills

• Financial knowledge
• Analytical skills
• Restaurant profit and loss analysis
• Oral communication
• Written communication
• Coaching
• Conflict resolution
• Negotiation
• MS Office Product Suite

Location

• Remote

Work Type

• Full-time

Experience Level

• Senior

Education Level

• 4-year degree preferred

Salary/Compensations

• $103,827 - $129,784

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• Bonus
• Long-term incentive compensation awards
• Employee discount

About the Company

• Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations.
• It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives.
• Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
• It serves customers across its 36 stores, digital channels, and through remote selling.
• It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
• Saks is a world-renowned luxury ecommerce destination.
• The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
• On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more.
• In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.
• The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Equal Opportunity

• Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
• Saks.com is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.