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About the Role

Own the delivery of innovative AI and digital transformation projects in the insurance space, partnering with diverse teams to turn ideas into scalable solutions. This hybrid Toronto-based opportunity offers strong visibility, end-to-end project involvement, and the chance to drive meaningful impact in a rapidly evolving environment.

Responsibilities

• Manage projects related to process improvement, automation, digitization, and expense reduction initiatives.
• Support functional teams with ad hoc requests and analytical work to ensure timely and accurate transaction processing and protection of customer assets.
• Execute and support company, divisional, and operational strategies.
• Define and manage project scope, strategy, requirements, and implementation in collaboration with clients.
• Develop cost-benefit analyses for project initiatives.
• Ensure projects are delivered on time, within budget, and aligned with business objectives.
• Identify, analyze, mitigate, document, and control project risks.
• Manage expenses and ensure budget adherence.
• Maintain clear and consistent communication with project teams, stakeholders, sponsors, and management while managing expectations and relationships.
• Identify resource requirements and establish roles, expectations, and objectives for team members.
• Participate in negotiating contract terms and ensure compliance for consultants and vendors.
• Conduct after-action reviews.
• Stay current with AI tools and industry trends through training, self-study, and industry events.
• Share best practices across functional teams.
• Collaborate with IT teams to align on technology initiatives.
• Ensure service delivery from key vendors.
• Manage multiple stakeholders and competing priorities with varying deadlines.
• Handle high-volume and complex subject matter as required.

Requirements

• Post-secondary education or equivalent business experience.
• 4 years of project team experience.
• 4 years of experience in financial services.
• Experience across full project lifecycle delivery.
• Experience with SDLC methodologies.
• Strong knowledge of financial products, administration compliance, operations, and systems including business desktop applications.
• Proficiency with project planning and tracking tools.
• Experience with tools such as Jira, Confluence, and MURAL.
• Technical knowledge and experience in digital transformation initiatives.
• Strong analytical and problem-solving skills.
• Strategic thinking with the ability to evaluate short- and long-term impacts and make decisions.
• Strong presentation and communication skills.

Skills

• AI tools
• Digital transformation
• Project planning
• Project tracking
• Jira
• Confluence
• MURAL
• Analytical skills
• Problem-solving skills
• Strategic thinking
• Presentation skills
• Communication skills

Location

• Toronto

Work Type

• Hybrid
• Full-time
• Contract

Experience Level

• Senior
• 4 years of project team experience
• 4 years of experience in financial services

Education Level

• Post-secondary education or equivalent business experience
• PMP, CSPM, CCMP, Prince, or similar certifications are considered an asset

Salary/Compensations

• $50-57 per hour (Salaried)
• $60-67 per hour (Incorporated Business Rate)

About the Company

• Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach.