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About the Role

Viva Day Spa + Med Spa is seeking a strategic, hands-on Massage Therapist Department Educator to elevate their massage program across all locations, ensuring the spa remains industry-leading and culturally grounded.

Responsibilities

• Mentor and develop Licensed Massage Therapists
• Oversee and execute education programs, CEUs, and LMT Apprentice Program
• Ensure adherence to Viva protocols and service standards
• Support multi-location consistency and training support
• Partner with leadership on training strategy and expansion
• Drive measurable results, including retail performance
• Support new location launches and expansion (some travel required)

Requirements

• 2+ years of massage experience in a spa or massage environment, preferably with an emphasis on luxury, warm and friendly customer service
• A warm, calm, and nurturing demeanor
• A responsible, wellness-oriented team player with a strong work ethic
• An amazing massage therapist with a passion for caring for others
• 3+ years progressive spa or wellness massage training experience
• Ability to work weekends and some holidays
• Ability to lift 25 pounds, stand for extended periods, and bend, squat, twist, etc.
• Valid State of Texas LMT license
• Active LMT license + instructor license + college degree or equivalent hospitality training (preferred)

Skills

• Ability to deliver internal CEU programming (MTI)
• Knowledge of Adult Learning Theory
• Experience with Zenoti (or similar systems)
• Proficiency in Slack, Microsoft Office, and Canva
• Strong written communication
• Accurate data entry

Location

• Multi-Market

Work Type

• Full-Time

Experience Level

• 2+ years of massage experience
• 3+ years progressive spa or wellness massage training experience

Education Level

• College degree or equivalent hospitality training (preferred)
• Active instructor license

Salary/Compensations

• Among the highest pay in the industry
• Bonus potential

Benefits

• Health, Dental and Vision benefits at 30 hours per week
• 1 Week PTO at 30 hours per week
• 2% Matching 401k at just 20 hours per week
• 3 Weeks Paid Parental Leave after 1 year of Employment
• Long Term, Short Term Disability + Life Insurance
• Deep discounts on services and retail
• CEU Allowance after 6 month of Employment
• Ongoing training; opportunities to grow

About the Company

• Viva Day Spa + Med Spa is an Austin-based, day and med spa founded in June 2005.
• They are fast-growing, hip, and locally-owned with four locations in Central Austin and one in Dallas.
• Voted Best Spa by Austin Chronicle, Austin Monthly, and Austin Young Chamber of Commerce.
• Ranked Best Places to Work by the Austin Business Journal four times.

Equal Opportunity

• We’re proud to provide equal opportunities to all employees and applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, results of genetic testing or other applicable legally protected characteristics.
• This position does require a background check due to the personal nature of our business.