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About the Role

The Seller Growth Engineering team is responsible for helping new sellers succeed on Whatnot. The Seller Lifecycle Growth/Enterprise team builds systems that provide sellers with the knowledge, guidance, and confidence to activate, grow, and scale. As the Engineering Manager for Seller Lifecycle Growth/Enterprise, you will lead the team responsible for building Whatnot's seller onboarding and education platform, owning systems that identify seller potential and power differentiated onboarding experiences. You will partner with Product, Design, Data Science, and Marketing to create personalized educational experiences and define the technical strategy for coaching sellers to success. This role offers the opportunity to build customer-facing experiences, underlying content systems, tooling, and platform capabilities.

Responsibilities

Hire, develop, and grow a high-performing team of engineers across backend, web, and mobile.
Partner closely with Product and Design to define the long-term vision for seller education and the technical investments needed to support it.
Drive platform investments that enable educational content to be delivered contextually throughout the seller experience.
Build and own experimentation, measurement frameworks, and goals around seller education impacting seller activation, engagement, retention, and business growth.
Plan and execute ambitious cross-functional projects while coordinating dependencies across Engineering, Marketing, and international product teams.
Foster a strong engineering culture centered around ownership, technical excellence, and rapid iteration.

Requirements

Experience leading engineering teams, supporting career development while delivering results in a high-growth environment.
Low ego, a builder mindset, and sound judgment when making difficult trade-offs with limited resources.
Proven ability to recruit, mentor, retain, and develop high-performing engineering teams.
Hands-on technical leadership experience building and operating large-scale distributed systems and complex web and mobile applications.
Strong product and design instincts, with an understanding of how user experience and technical architecture work together to deliver great products.
Comfortable making pragmatic decisions around technical debt and balancing short-term execution with long-term maintainability.
Experience defining and leveraging product metrics, with a strong understanding of both the value and limitations of data.
Ability to effectively manage stakeholders, navigate competing priorities, and operate successfully in ambiguous environments.
Significant hands-on engineering experience in the domain you’ll be leading, enabling credibility with technical teams.

Skills

Backend engineering
Web engineering
Mobile engineering
Large-scale distributed systems
Complex web applications
Complex mobile applications
Product metrics

Location

Remote
New York
San Francisco

Work Type

Remote
Co-located

Experience Level

Leadership experience
Engineering management experience
Hands-on technical leadership experience

Education Level

Bachelor’s degree in Computer Science or equivalent practical experience.

Benefits

Flexible Time off Policy and Company-wide Holidays
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
16 weeks of paid parental leave + one month gradual return to work

About the Company

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love.
Sellers are building real businesses across hundreds of categories.
Building live commerce at a scale that's never been done in the West.
People are shaping how an entirely new industry develops.
A remote co-located team, inspired by values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.
Move fast, stay close to users, and focus on the work that drives the most impact.
One of the fastest growing marketplaces.
Named the #1 Best Startup Employer in America by Forbes.
Enabling anyone to turn their passion into a business and bring people together through commerce.

Equal Opportunity

Whatnot is proud to be an Equal Opportunity Employer.
We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.