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About the Role

The Group Customs Trade Optimisation Manager supports Kingfisher Group entities in achieving high customs compliance and governance while optimizing commercial opportunities related to customs and international trade. This role ensures compliant and efficient capture, maintenance, and utilization of customs data, identifies threats and opportunities, and supports the introduction of technology solutions for compliance and commercial requirements.

Responsibilities

Manage and support BAU processes to gather and maintain compliant customs and trade data.
Improve and measure customs optimisation levels across the Group with clearly defined RACI.
Manage and measure performance of external and internal partners and brokers, building and managing KPIs.
Manage key processes including data auditing, maintenance, and reporting.
Identify and correct data inconsistencies using large data sets and internal tools.
Build relationships with sourcing to guide them through cross-border considerations.
Collaborate cross-functionally with Sourcing, Supply Chain, Tax, and Finance functions.
Monitor changes to applicable legislation/rules/classifications and communicate/apply updates.
Support the implementation and development of technology-based solutions for classification efficiency and accuracy.
Provide support for the operation and maintenance of software systems (databases) containing commodity codes, duty/ADD rates, preference/FTA, and Y codes.
Deliver training workshops on classification and customs requirements.
Support the Head of Customs in providing expert advice and guidance to internal stakeholders for compliance and commercial benefits.

Requirements

Detail-oriented problem solver with strong Excel/MS Office skills (VLOOKUPs, formulas etc).
Experience working with complex data sets, ideally within retail or supply chain.
Ability to build good working relationships, both internal and external.
Knowledge of import/export operations and detailed working knowledge of customs classification rules.
Solution and data driven, harnessing technology and automation.
Ability to determine service and performance measures, initiating solutions.
Continuous improvement, growth, and high-performance mindset.
Commercial awareness with a compliance and optimisation focus.
Organised and able to prioritise in a fast-paced demanding corporate environment.
Able to take direction but also challenge the status quo.
Confident communication, influencing, and stakeholder engagement skills.
Collaborative and approachable.

Skills

Excel
MS Office
VLOOKUPs
Formulas
Complex data sets analysis
Import/export operations
Customs classification rules
Technology and automation utilization
Performance measure determination
Communication
Influencing
Stakeholder engagement

Location

Remote
Hybrid

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Benefits

Competitive benefits package
Opportunities to stretch and grow career

About the Company

Kingfisher is a team of over 74,000 passionate people bringing brands like B&Q, Screwfix, Brico Depot, Castorama, and Koctas to life.
Our purpose is Better Homes. Better Lives. For Everyone.
We believe a better world starts with better homes and work every day to make that a reality.
We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self.

Equal Opportunity

We are committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.