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About the Role

Titan Factory Direct is seeking a highly organized, customer-focused Office Manager to support our growing operations in Austin and New Braunfels. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can confidently & professionally manage multiple projects, vendors, and deadlines at the same time. You must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure.

Responsibilities

Deliver exceptional customer service throughout the home-buying process
Communicate with customers, lenders, contractors, and service providers
Process finance and loan-related documentation
Manage billing, invoicing, and office administration
Schedule contractors and coordinate project timelines
Maintain accurate customer files and records
Support daily sales center operations

Requirements

Office Management experience required
Strong customer service and communication skills
Excellent organization and attention to detail
Ability to prioritize and multitask in a fast-paced environment
Experience in construction, homebuilding, manufactured housing, or a related industry is a plus
Loan processing, bookkeeping, or invoicing experience preferred
Proficient in Microsoft Office, Excel, and business software
Spanish bilingual is a plus
The ideal candidate is professional, resilient, and solution oriented.
Must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure.
Background check and Drug Screen are required

Skills

Customer Service
Communication
Organization
Attention to Detail
Prioritization
Multitasking
Microsoft Office
Excel
Business Software

Location

Austin, TX
New Braunfels, TX

Work Type

Full-time

Experience Level

Office Management experience required

Salary/Compensations

$42,000-$70,000+

Benefits

Competitive Salary + Bonus Opportunities
Medical, Dental & Vision Insurance
401(k) with 50% Company Match
Paid Vacation & Holidays
Career Growth Opportunities

About the Company

Building Homes. Building Careers. Building Futures.