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About the Role

Guidepoint's Market Research Team is seeking a Senior Team Lead, Market Research to lead and train quantitative survey researchers, manage client relationships, design and execute research projects, develop questionnaires, and build reporting and data deliverables for corporate and financial services clients.

Responsibilities

• Oversee a team of 3-6 research analysts and project managers, assigning work and ensuring high-quality client engagement and timely delivery of research projects.
• Coordinate with other quantitative survey operational team leads and staff to ensure cross-functional collaboration.
• Train and mentor junior staff on best practices for quantitative survey research design, client communication, project management, and reporting and data analysis.
• Train and mentor junior staff on common market research project types.
• Serve as support staff to sales leadership, representing Guidepoint’s market research services and capabilities to clients and prospects.
• Assist in producing proposals and pricing information for large opportunities.
• Serve as a senior voice for client communication, resolving project issues and providing leadership on complex engagements.
• Serve as a delivery lead on select projects to senior stakeholders.
• Serve as a direct project manager on large or urgent work as-needed.

Requirements

• 7+ years of experience at a market research firm in survey design, client service, and report delivery, with a focus on quantitative survey research.
• Specific experience in surveying and servicing B2B audiences.
• Experience in the medical or biopharma sector preferred.
• 2+ years in a people management capacity, mentoring and assigning work to junior research staff.
• Experience with data analysis and reporting tools (DisplayR preferred, SPSS, Stata or similar acceptable).
• Comfort with programming and QAing surveys programmed in online survey platforms (e.g. Qualtrics, Forsta/Decipher, Alchemer).
• Experience doing background research on business and consumer audiences.
• Experience recommending sample designs for representative research outcomes.

Skills

• Quantitative survey research
• Client relationship management
• Survey design
• Questionnaire development
• Reporting and data deliverables
• Project management
• Data analysis
• B2B audience surveying
• Survey programming
• Sample design

Location

• New York

Work Type

• Hybrid

Experience Level

• Senior
• 7+ years
• 2+ years people management

Education Level

• Bachelor’s degree in social science research (psychology, economics, sociology, political science) and/or statistics and data analysis preferred.

Salary/Compensations

• $92,000 - $160,000 USD

Benefits

• Eligible for an annual discretionary bonus based on performance
• 15 PTO days, 10 legal holidays, and sick days
• Comprehensive medical, dental, and vision plans
• 401(k) match up to 10% of employee contribution
• Life insurance
• Paid time-off and parental leave plans
• Commuter benefits
• Corporate gym rate
• Development opportunities through LinkedIn Learning
• Free snacks and beverages in the office
• Friday happy hour and “Summer Fridays”
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

About the Company

• Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process.
• Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
• Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request.
• With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
• At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.

Equal Opportunity

• We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.