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About the Role

Site Reliability Engineering (SRE) at Equifax combines software and systems engineering to build and run large-scale, fault-tolerant systems. SRE ensures internal and external services meet reliability and performance expectations while adhering to Equifax engineering principles.

Responsibilities

• Manage system uptime across cloud-native (AWS, GCP) and hybrid architectures.
• Build infrastructure as code (IAC) patterns using Terraform, cloud CLI scripting, and cloud SDK programming.
• Build CI/CD pipelines for application and cloud architecture patterns using Jenkins and cloud-native toolchains.
• Build automated tooling to deploy service requests and push changes into production.
• Build comprehensive runbooks for detecting, remediating, and restoring services.
• Solve problems and triage complex distributed architecture service maps.
• Participate in on-call rotations for high-severity application incidents and improve runbooks to reduce MTTR.
• Lead blameless postmortems for availability incidents and own remediation actions.
• Design, code, verify, test, document, and modify complex programs, scripts, and integrated software services.
• Contribute to the selection of software development methods, tools, and techniques.
• Apply SRE standards and tools to achieve well-engineered results.
• Participate in reviews of own work and lead reviews of colleagues' work.
• Develop work plans for short-term assignments of moderate complexity.
• Continuously monitor and measure systems against key metrics to ensure availability.
• Seek new ways to improve process efficiency and speed.
• Build and maintain an understanding of technology trends to identify factors that achieve system availability expectations.
• Articulate complex messages and impacts to stakeholders to build support and agreement.
• Demonstrate strong written and verbal communication skills, tailoring communication to specific audiences.
• Work collaboratively to achieve results and address conflict with a focus on the best solution.
• Apply a methodical approach to routine and moderately complex issue definition and resolution.
• Initiate and monitor actions to investigate and resolve problems in systems, processes, and services.
• Determine problem fixes and remedies.
• Coordinate the implementation of agreed remedies.
• Analyze patterns and trends.

Requirements

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required.
• 5-7 years of experience in software engineering, systems administration, database administration, and networking.
• 2+ years of experience developing and/or administering software in public cloud.
• Experience in monitoring infrastructure and application uptime and availability.
• Experience in languages such as Python, Bash, Java, Go, JavaScript and/or node.js.
• Demonstrable cross-functional knowledge with systems, storage, networking, security and databases.
• System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.).
• Proficiency with continuous integration and continuous delivery tooling and practices.

Skills

• Terraform
• Cloud CLI
• Cloud SDK
• Jenkins
• Python
• Bash
• Java
• Go
• JavaScript
• node.js
• Docker
• Kubernetes
• DevSecOps
• Technical Communication
• Troubleshooting

Location

• CAN-Toronto-5700 Yonge

Work Type

• Full time

Experience Level

• 5-7 years of experience
• 2+ years of experience

Education Level

• BS degree in Computer Science or related technical field

About the Company

• Equifax is a global data, analytics and technology company that plays an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
• We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car.
• Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.
• Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equal Opportunity

• Equifax is an Equal Opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, age, sex/gender, sexual orientation, gender identity or expression, service in the Armed Forces, protected veteran status, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
• For US Applicants If you'd like more information on your EEO rights under the law, please view our EEO is the Law Declarations, and Nondiscrimination Provision.
• If you need a reasonable accommodation to assist with your job search or applicant for employment, please contact us by sending an email to GTA@equifax.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.
• Equifax participates in E-Verify and Right to Work (English and Spanish).