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About the Role

The Concierge operates as a part of a premium residential community, delivering a hospitality-driven living experience that goes beyond traditional property management. This role requires a heightened level of professionalism, discretion, attention to detail, and service orientation, serving as the primary point of contact for residents, guests, and visitors.

Responsibilities

• Serve as the first point of contact and respond to resident needs while maintaining professional service delivery.
• Coordinate requests such as reservations, local services, and resident engagement initiatives.
• Support move-ins, liaise with internal teams, and manage logs and systems.
• Monitor access, manage visitors, oversee safety compliance, and escalate concerns.
• Maintain a polished appearance, professionalism, and confidentiality.

Requirements

• Minimum 2 years of experience in hospitality, customer service, or residential environments.
• Flexible scheduling including days, evenings, weekends, overnights, and holidays.
• Strong command of the English language, both written and verbal.
• Strong communication, organization, and multitasking abilities.
• High level of discretion, professionalism, and attention to detail.

Skills

• Hospitality mindset
• Elevated service delivery
• High-touch, experience-driven environment operation
• Exceptional attention to detail
• Microsoft Office proficiency (Word, Outlook, Excel, Teams, Sharepoint)
• AI tools proficiency
• Technologically savvy
• Familiarity with Yardi or similar platforms
• Strong knowledge of local area and amenities

Location

• Toronto
• Rosedale

Work Type

• On-site
• Full-time

Experience Level

• Minimum 2 years of experience

Salary/Compensations

• $43,890.00 - $65,830.00

Benefits

• Attractive benefits and wellness package
• Incentive opportunity of 7%

About the Company

• Founded in 1988 and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers.
• Tricon is developing the highest quality multi-family portfolio in North America’s fastest growing city.
• Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
• Tricon properties are concentrated in prime downtown Toronto locations, defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming.
• Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada.
• Tricon provides high-quality rental housing options for families across the United States and Canada through its technology-enabled operating platform and dedicated on-the-ground operating teams.
• Tricon’s development programs are delivering thousands of new rental homes and apartments as part of its commitment to help solve the housing supply shortage.

Equal Opportunity

• At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
• We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process.
• If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com.