Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Serve as the first point of contact for patients and play a key role in delivering an exceptional patient experience within a well-respected hearing healthcare organization.

Responsibilities

• Welcome patients and visitors in a warm, professional manner.
• Answer incoming calls promptly and professionally.
• Assist with patient check-in and check-out procedures.
• Maintain a clean, organized, and inviting reception area.
• Manage provider schedules to maximize efficiency.
• Schedule, reschedule, and confirm appointments.
• Conduct follow-up calls for new patients, cancellations, and missed appointments.
• Facilitate daily team meetings and coordinate clinic workflow activities.
• Document appointment outcomes and update patient information.
• Maintain accurate patient records and documentation.
• Update demographic, insurance, and medical information as needed.
• Assist with patient file organization and record maintenance.
• Collect and verify insurance information.
• Submit insurance-related requests and monitor claim status.
• Process patient payments.
• Assist with accounts receivable activities and deposit reconciliation.
• Help support patient outreach and retention initiatives.
• Participate in community events, promotions, and special clinic activities.
• Assist with patient communication campaigns and recall efforts.
• Monitor office supply levels and coordinate ordering needs.
• Support daily operational processes to ensure smooth clinic performance.
• Assist with additional administrative and clinic duties as assigned.

Requirements

• Enjoys working with people.
• Thrives in a fast-paced environment.
• Takes pride in creating a welcoming and professional atmosphere.

Location

• Yorktown Heights, NY

Work Type

• Full-time

Salary/Compensations

• Competitive Hourly Compensation

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Life, Short-Term Disability, and Long-Term Disability Insurance
• Employee Assistance Program
• Hearing Aid Benefits
• Paid Time Off
• Paid Sick and Safe Time
• Paid Holidays

About the Company

• Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry.
• We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.