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About the Role

Royal Caribbean Group's AI and Analytics Team is seeking an AI Engineer to build, deploy, and maintain production AI/ML and GenAI services, ensuring enterprise AI capabilities are reliable and reusable. This role focuses on the engineering ownership of technical foundations, including platform services, MLOps/LLMOps pipelines, deployment patterns, observability, security, and architecture guardrails.

Responsibilities

• Build and operate Azure-based AI platform components for independent AI engineering delivery using Azure ML, Databricks, MLflow, and secure service patterns.
• Develop CI/CD, model registry, evaluation, prompt/version control, retraining, and release workflows for managing ML models and GenAI systems.
• Package and deploy AI services using Docker, Kubernetes, identity controls, environment configuration, and runtime standards.
• Implement GenAI capabilities using GPT-class models, RAG patterns, embeddings, vector databases, prompt engineering, and agent workflows.
• Improve engineering productivity through reusable templates, code standards, automation, documentation, and tooling.
• Create monitoring dashboards and alerts for latency, cost, drift, model quality, hallucination risk, token usage, and service health.
• Define and apply practical guardrails for security, identity, networking, data access, model serving, and GenAI evaluation.
• Own targeted technical projects to expand independent AI engineering delivery.
• Collaborate with Data Science, IT, Security, and business teams to ensure platform capabilities are usable while maintaining engineering foundation ownership.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field, or equivalent practical experience building production-grade AI systems.
• Demonstrated experience appropriate to mid scope with production AI/ML or GenAI systems, including the ability to move beyond prototypes into reliable, monitored, and maintainable services.
• Hands-on experience with Azure infrastructure patterns, including Azure ML, Databricks, Azure DevOps, identity, networking, secrets, compute, and deployment environments.
• Experience with MLflow, Azure ML pipelines, model registries, feature pipelines, deployment approvals, monitoring, retraining, and model lifecycle management.
• Experience managing GenAI systems through prompt/version control, RAG evaluation, embeddings, vector database operations, token/cost monitoring, safety testing, and quality measurement.
• Understanding of scalable service design, asynchronous processing, failure modes, observability, and performance tuning for production AI workloads.
• Knowledge of enterprise authentication, authorization, data protection, secure model serving, network boundaries, and compliance-aware deployment practices.
• Strong Python engineering skills with modern development practices, including testing, code review, Git workflows, packaging, APIs, Docker, and CI/CD automation.
• Clear communication skills with data scientists, IT partners, and business product teams.

Skills

• Azure ML
• Databricks
• MLflow
• CI/CD
• Docker
• Kubernetes
• GenAI patterns
• GPT-class models
• RAG patterns
• Embeddings
• Vector databases
• Prompt engineering
• Agent workflows
• GitHub
• Azure DevOps
• Python

Location

• Miami, FL

Work Type

• Onsite
• Full-time

Experience Level

• Mid scope

Education Level

• Bachelor's degree
• Master's degree
• Equivalent practical experience

Benefits

• Competitive compensation and benefits package
• Excellent career development opportunities

About the Company

• Royal Caribbean Group is the vacation-industry leader with global brands including Royal Caribbean International, Celebrity Cruises and Silversea Cruises.
• The company has the most innovative fleet and private destinations, and the best people.
• Together, they are dedicated to turning the vacation of a lifetime into a lifetime of vacations for their guests.

Equal Opportunity

• It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.
• Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.