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About the Role
VCA Ben White Animal Hospital in South Austin, Texas, is seeking a Patient Care Attendant to join their 4-doctor General Practice team. This role is crucial for providing basic pet care, grooming, handling, and transport, while ensuring a clean and safe facility.
Responsibilities
- Effectively and safely perform basic pet care, grooming, handling, and transport.
- Read, understand, and follow proper healthcare documentation guidelines for basic medical records.
- Effectively communicate patient condition and care to others.
- Accurately interpret basic patient body language.
- Maintain a clean and disinfected facility, including treatment rooms, patient care areas, and patient housing locations.
- Understand basic units of measure (lb., kg., tablet, capsule, mL).
- Promote the VCA brand and culture, including Equity, Inclusion, and Diversity initiatives.
- Adhere to hospital processes and procedures, including medical record and system maintenance, scheduling, inventory policies, and legal regulations.
- Demonstrate commitment to cleanliness and sanitation of the hospital environment.
- Provide compassionate patient care, handling, and medical responsibilities appropriate for maintaining health and comfort.
Requirements
- Ability to effectively and safely perform basic pet care, grooming, handling, and transport.
- Ability to read, understand and follow proper healthcare documentation guidelines for basic medical records.
- Ability to effectively communicate with others about patient condition and care.
- Ability to accurately interpret basic patient body language.
- Ability to maintain a clean and disinfected facility including treatment rooms, patient care areas and patient housing locations.
- Ability to understand basic unit of measure (lb., kg., tablet, capsule, mL).
- Demonstrate knowledge and adhere to hospital processes and procedures including medical record and system maintenance, scheduling and inventory policies, legal regulations and other policies and procedures dictated by regulatory agencies.
- Demonstrate commitment to cleanliness and sanitation of hospital environment (inside and outside) and maintain a healthy environment for the hospital team, clients, and patients.
- Respectfully listen to others to gain a full understanding of issues; comprehend written material; present information in a clear and concise manner orally and in writing to ensure others understand their ideas; appropriately adapt their message, style, and tone to accommodate a variety of audiences.
- Demonstrate knowledge and effective execution of compassionate patient care, handling, and medical responsibilities as appropriate for maintaining health and comfort of and providing care for our hospitalized, sick, and well patients.
Skills
- Basic pet care
- Grooming
- Handling
- Transport
- Healthcare documentation
- Medical records management
- Communication skills
- Patient body language interpretation
- Facility cleaning and disinfection
- Understanding basic units of measure
- Verbal communication
- Written communication
Location
- Austin, TX
Work Type
- Full-time
- 40 hours per week
Benefits
- Leadership opportunities
- Career development programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Continuing education opportunities
- Tuition support and sponsorships
- Free mental health and wellness subscriptions (Head Space)
- Referral bonuses
- Competitive wage
- Medical insurance
- Dental insurance
- Vision insurance
- Generous pet care discounts
- Life insurance
- Short-term disability insurance
- Paid parental leave
- Paid vacation
- Paid sick time
- 401(k)
About the Company
- VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
- We are a family of hometown animal hospitals determined to positively impact pets, people and our communities.
- From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year.
- We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow.
- Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
- The future of veterinary medicine is in our hands.
Equal Opportunity
- We are proud to be an Equal Opportunity Employer - Veterans / Disabled.
- For a complete EEO statement please see our career page at vcacareers.com.