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About the Role
The role involves collaborating with members of the Creative Solutions team, vendors, and peers across the business, including legal, brand, and intent and product owners, to facilitate the delivery of creative, design, localization, and/or research projects.
Responsibilities
- Manage end-to-end workflows for localization requests, including intakes, file preparation, email creation, approvals, and hand-offs.
- Support auditing of vendor invoices and cross-entity bill-back efforts.
- Coordinate project work, including overseeing intake submissions, assigning performers, communicating sprint priorities, and maintaining asset trackers.
- Facilitate project review and handoff, managing the proofing process and coordinating Content and Design Validation (CDV) requests.
- Perform financial tracking and vendor management, facilitating Project Authorizations and Purchase Orders.
- Maintain budget spreadsheets, track invoices, and resolve billing issues.
- Onboard new team members and set up system access.
- Address or redirect questions from partner teams to the appropriate stakeholder(s).
- Track project completion, asset delivery, and other performance measures.
- Assist with special projects and initiatives across functional areas.
Requirements
- At least 2 years’ experience in project management.
- Experience working in a cross-functional environment and managing stakeholder expectations.
- Experience working and collaborating in teams.
- Excellent time management and prioritization skills.
- High attention to detail.
- Ability to solve problems using structured processes.
- Ability to apply judgment needed for escalations.
- Ability to work well both with others and independently.
- Working knowledge in French.
Skills
- Project management
- Cross-functional collaboration
- Stakeholder management
- Time management
- Prioritization
- Problem-solving
- French localization
- Vendor management
- Financial tracking
- Email marketing tools (Taxi for Emails, Chamaileon, Knak, Salesforce Marketing Cloud (SFMC), Hubspot)
- HTML
- CSS
- Litmus
- Adobe Acrobat
- Adobe Workfront
- Figma
- Google Workspace
- Trados
Location
- Toronto, Ontario, Canada
Work Type
- Hybrid
- 12 month Contract
Experience Level
- Associate
About the Company
- For 30 years, Capital One Canada has been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
- We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!
- At Capital One, we’re building a leading information-based technology company.
- Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.
- We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Equal Opportunity
- Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
- We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
- If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com.
- All information you will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.