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About the Role

An exciting opportunity is available at IFF, a global leader in flavors, fragrances, food ingredients, and health & biosciences. This pivotal role serves the Taste division, where we craft unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building, and fuel market success. The Internal Communications Lead will serve as the global head of Internal Communications for the Taste division, leading the strategy, execution, and continuous evolution of internal and executive communications. This role will act as a trusted advisor to senior leadership, shaping divisional narratives and driving communication excellence that strengthens culture, engagement, and business performance. Become part of a strategic, dynamic, and results-driven team— together we drive meaningful impact. Your potential is our inspiration.

Responsibilities

Lead the global internal communications strategy and editorial calendar, aligning topics and messaging with business priorities, culture initiatives, and external campaigns.
Develop and deliver divisional and leadership communications, including emails, intranet content, newsletters, and corporate communications.
Manage high-impact communications, including organizational updates, crisis communications, and transformation messaging across the Taste division.
Drive employee engagement by creating compelling content using varied formats (written, video, digital platforms) to increase reach and effectiveness.
Partner with senior leaders to shape narratives and thought leadership, including external-facing communications such as professional social media content.
Lead the planning and execution of global Town Halls, including content development and cross-functional coordination.
Analyze communication effectiveness using quantitative metrics (engagement, attendance, open rates) and qualitative feedback, and adjust strategy accordingly.
Develop and implement new initiatives to enhance organizational culture, leadership visibility, and employee connection.
Manage and develop one direct report, ensuring strong team performance and capability growth.

Requirements

Bachelor’s degree in Marketing, Public Relations, Journalism, English, or a related field (or Bachelor of Science degree with demonstrated communication expertise).
Minimum 7 years of experience in communications roles, with progressive leadership responsibility.
Demonstrated experience developing and executing internal and executive communications strategies within complex, global organizations.
Strong ability to balance strategic thinking with detailed execution, managing multiple priorities effectively.
Expertise in stakeholder management, with the ability to influence and advise senior leadership.
Proven ability to lead high-visibility and sensitive communications, including organizational change initiatives.
Excellent written and verbal communication skills, with strong editorial judgment and storytelling ability.
Experience working in a matrixed, cross-functional environment.
Experience using communications and engagement platforms such as Poppulo, Microsoft Teams Live, Adobe Creative Suite, or Asana.

Skills

Internal communications strategy
Executive communications
Content creation
Employee engagement
Stakeholder management
Crisis communications
Organizational change management
Written communication
Verbal communication
Editorial judgment
Storytelling
Communications and engagement platforms (Poppulo, Microsoft Teams Live, Adobe Creative Suite, Asana)

Location

United States
Mexico
Latin America
United Kingdom

Work Type

Hybrid

Experience Level

Minimum 7 years of experience in communications roles, with progressive leadership responsibility.

Education Level

Bachelor’s degree in Marketing, Public Relations, Journalism, English, or a related field (or Bachelor of Science degree with demonstrated communication expertise).

Benefits

Competitive compensation and benefits aligned to the market.

About the Company

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.
At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience.

Equal Opportunity

We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status.
We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
We value an inclusive, creative workplace where all individuals can thrive and do their best work.
We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.