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About the Role

Trinity Alliance of the Capital Region is seeking a full-time Service Navigator to prevent child abuse and neglect, promote positive relationships for youth ages 0-18 and their families, and prevent out-of-home placement.

Responsibilities

• Establish and maintain professional relationships with clients, service providers, funding sources, and other staff.
• Provide case management, crisis intervention, and coordinate referrals to ancillary services.
• Ensure family members participate in community programs by connecting them and maintaining communication.
• Communicate with and engage non-custodial parents, offering support services.
• Maintain regular communication with family service providers for seamless continuity of care.
• Conduct weekly home visits and more as needed.
• Schedule and participate in treatment reviews and other service provider meetings.
• Facilitate psycho-educational groups.
• Complete service plans and treatment goals with clients.
• Supervise visits with children and caregivers, and provide reports to the Prevention Director and court system or funding source.
• Participate in staff development opportunities and contribute to program improvement.
• Ensure timely completion and submission of all required paperwork.
• Work flexible hours to accommodate families and attend community events.
• Build relationships with schools to monitor attendance and address issues.
• Communicate regularly with the C.A.R.E. program to ensure child/children's success.
• Perform additional functions as determined by the Prevention Director.

Requirements

• AA, BA preferred.
• Minimum of one year direct experience working with children and families.
• Experience working with individuals and families from different cultural and socioeconomic backgrounds.
• Ability to demonstrate an understanding and appreciation of clinical concepts focusing on family strengths.
• Valid NYS Driver's License required.

Location

• Capital Region

Work Type

• Full-time

Experience Level

• 1+ year direct experience working with children and families

Education Level

• AA
• BA

Salary/Compensations

• $50,000+

Benefits

• 14 paid holidays
• Health insurance at the start of your first full month of employment
• Accrue sick days immediately

About the Company

• Trinity Alliance of the Capital Region is a leading social services organization founded in 1912.
• Mission: To promote healthy families, improve communities, and provide education and employment to change generations.
• Dedicated to the well-being and success of the Capital Region and its employees.
• Operates over 10 locations strategically placed in neighborhoods.
• A respected organization making a difference in people's lives.