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About the Role

Partner with Enterprise Account Executives to ensure clients maximize value from Braze technology and services, driving relationship growth in this quota-carrying role with major global brands.

Responsibilities

• Commercially expand customer relationships in collaboration with the Account Executive, with primary responsibility to develop and close opportunities up to $100K.
• Pro-actively analyze customer product usage to identify cross-sell and upsell opportunities within existing accounts and new business units.
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities.
• Collaborate with internal departments including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing.
• Coordinate resources to drive feature exploration and adoption.
• Achieve quarterly upsell and renewals targets.
• Occasionally travel for onsite customer engagement, meeting with and selling to existing customers.

Requirements

• 3+ years of experience in Sales or Account Management, SaaS sales.
• At least half of the sales/account management experience spent in a quota-carrying role.
• Experience working with companies with 2,000+ employees.
• Drive, determination, and accountability.
• Excellent product knowledge and ability to learn a feature-rich application.
• Outstanding verbal, written, and stand-up presentation skills, with experience presenting value propositions to executive teams.
• Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote.
• Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline.
• Excellent organizational skills and time management abilities.
• Proven ability to quickly get up to speed on new cloud apps and tools.
• A proven networker in your daily life.
• Up-to-date on digital trends, especially in the mobile, web, and email space.
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus.
• Prior experience in a startup technology company is a plus.

Skills

• SaaS sales
• Account Management
• Quota-carrying sales
• Google Office
• MS Office Suite
• Keynote
• salesforce.com CRM
• CRM
• Sales pipeline management
• Cloud apps and tools
• Networking
• Digital trends
• Mobile technology
• Web technology
• Email technology
• Enterprise SaaS sales
• Marketing Technology

Location

• New York
• Austin
• Berlin
• Bucharest
• Chicago
• Dubai
• Jakarta
• London
• Paris
• San Francisco
• São Paulo
• Singapore
• Seoul
• Sydney
• Tokyo

Work Type

• Hybrid
• Onsite

Experience Level

• 3+ years of experience

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About the Company

• Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
• Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
• Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
• From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
• The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
• Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
• Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

Equal Opportunity

• At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
• Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.
• We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
• When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you, you.
• We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria.
• If this sounds familiar, we encourage you to apply, as we’d love to meet you.