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About the Role

As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Requirements

• Must have proof of eligibility to work in the United States.
• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending ladders, stairs and ramps

Location

• San Francisco

Work Type

• Permanent
• Full-Time

Salary/Compensations

• $34.99 USD Gross per hour

About the Company

• Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars.
• The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions.
• Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
• Laurel Court showcases seasonal menus that are authentically local, traditional and innovative.
• We have partnered with local farmers for the freshest, seasonal organic produce and free range poultry and eggs, with the finest of ranchers for natural and dry-aged beef, and with Monterey’s Seafood Watch in purchasing from sustainable sources.
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Equal Opportunity

• Fairmont is proud to be an Equal Opportunity Employer.
• EOE/M/F/D/V