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About the Role
The Assistant Team Lead oversees nightly janitorial teams in the absence of the Team Lead and serves as their backup. This hands-on role ensures sanitation standards are met, safety protocols are followed, and team performance aligns with client expectations. The Working Lead also acts as the primary point of contact between store management and TEC Services.
Responsibilities
- Lead nightly sanitation crews (3–4 employees per store)
- Conduct and ensure high-quality cleaning in compliance with safety and sanitation standards
- Serve as the on-site liaison between janitorial staff and store managers
- Submit detailed daily reports on team performance, incidents, and site conditions
- Identify and escalate operational or client concerns to the Account Director
- Monitor team attendance and timekeeping; flag and escalate HR concerns to the HR Specialist
- Train and coach team members on proper cleaning techniques and equipment use
- Maintain a safe, organized work environment and enforce safety procedures
Requirements
- Previous lead experience in janitorial or custodial services
- Strong communication and organizational skills
- Ability to lead by example and work alongside team members
- Detail-oriented with a focus on quality and customer satisfaction
- Must be able to work night shifts and travel to assigned store locations
- Must be able to operate forklifts/pallet jacks as needed
- Must be willing to work different shifts when the business need arises
Skills
- Communication
- Organization
- Leadership
- Problem-Solving
- Adaptability
- Time Management
- Customer-Focused
- Self-Motivated
- Dependable
Location
- Buffalo, NY
Work Type
- Night shifts
- Travel required
Experience Level
- Lead experience
Salary/Compensations
- $18.00 - $19.00 Hourly
About the Company
- TEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires.
- This job description in no way implies that these are the only duties to be performed by the employee.
- This job description is not an employment contract, implied or otherwise.
- The referenced pay range or salary is based on TEC Services good faith belief at the time of posting.
- Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.