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About the Role

Paladin Security is seeking professional, customer-focused, and dependable individuals to join our team as High Profile Security Guards in Downtown Toronto. In this role, you will provide a visible security presence within a busy retail and commercial environment while delivering exceptional customer service. You will help maintain a safe, secure, and welcoming atmosphere by proactively monitoring the property, responding to incidents, and enforcing safety procedures.

Responsibilities

Conduct regular interior and exterior patrols of the property.
Monitor entrances, common areas, and parking facilities for safety concerns.
Manage access control by verifying identification and monitoring visitor/vendor access.
Monitor CCTV cameras, alarms, and access control systems.
Respond quickly and professionally to alarms, emergencies, and security incidents.
Coordinate with emergency responders when necessary.
Provide outstanding customer service by assisting tenants, employees, and visitors.
Enforce property rules, company policies, and safety procedures.
Complete accurate reports and incident documentation.
Maintain a highly visible professional presence to deter theft, vandalism, and unauthorized activity.

Requirements

Valid Ontario Security Guard License.
Valid First Aid & CPR Level C certification from a WSIB-approved provider.
Legal authorization to work in Canada.
Strong verbal and written communication skills.
Professional appearance and customer service skills.
Availability to work rotating continental shifts (days and nights).
Must possess—or successfully complete prior to onboarding—Paladin's Use of Force (UOF) and Management of Aggressive Behaviour (MOAB) certifications. Paladin covers certification costs with a 6-month employment commitment.

Skills

Customer service
Communication

Location

Toronto, Ontario, Canada

Work Type

On-Site
Full-Time

Education Level

Post-secondary education in Law Enforcement, Criminology, Police Foundations, or a related discipline (Nice to Have)

Salary/Compensations

CA$24.00/hour

Benefits

Daily Pay program
Medical, Dental, Vision, and Life Insurance
Paid vacation, sick days, and statutory holidays
Free uniforms
Dry cleaning and tailoring allowance
Security license reimbursement
Paid professional training
Career development and advancement opportunities
Internal promotion opportunities

About the Company

At Paladin Security, our difference is our people. We are committed to fostering a diverse, respectful, and inclusive workplace culture. We support our team members with top-tier training, resources, and opportunities to grow their careers. If you are looking for a company that values your contribution and helps you succeed, you belong here.
We are committed to providing accommodations for applicants and employees with disabilities. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.