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About the Role

As the first People Partner & People Operations member in New York, you will architect, establish, and launch vivenu’s first People Partner role from scratch. You will act as the trusted on-the-ground anchor for our New York and Tampa teams, collaborating directly with US & Germany-based Leaders in Sales and Customer Experience (CX). This role requires driving local people programs while maintaining a hands-on focus on our US operational and compliance foundation. This is a fully on-site role based out of our Manhattan hub.

Responsibilities

Act as the trusted, commercially-minded, go-to People Partner for US and Germany-based Revenue and CX leaders.
Help leaders navigate team dynamics, structure departments to meet business goals, and equip them with tools to lead independently.
Collaborate with the Dusseldorf-based People Team for Germany-specific HR and legal topics.
Partner with the Talent Acquisition Team to ensure a seamless hiring experience for Revenue & CX hires.
Maintain a regular presence at our Tampa hub to support leaders and teams.
Travel periodically to our Dusseldorf/Germany headquarters to build ties with the German People Team and European Revenue/CX managers.
Drive the execution of core people programs, including performance reviews, calibration cycles, talent assessment frameworks, and leadership enablement.
Partner proactively with managers to set clear standards, identify underperformance, and co-create development plans.
Serve as an empathetic people contact for US-based ICs, guiding them through HR queries and Employee Relations topics.
Manage the US employee lifecycle, including onboarding, offboarding, and transactional changes.
Ensure US compliance, including I-9 verifications, adherence to state labor laws, and policy updates.
Act as the main payroll and benefits liaison with our PEO (Rippling), ensuring accurate payroll inputs and smooth administration of Health and 401(k) plans.
Maintain high data integrity within Rippling, supervising administrative tasks for scalable HR operations.

Requirements

7+ years of progressive HR experience, with at least 3 years in a dedicated HR Business Partner or People Partner role, ideally within a fast-paced B2B sales environment.
Deep, hands-on knowledge of US employment law, payroll practices, and benefits administration (specifically New York and ideally Florida regulations).
Highly tech-savvy and fluent in managing tools like HRIS (Rippling), ATS, Google Suite, and Notion.
Active AI user who confidently leverages LLMs to automate administrative friction, accelerate workflows, and scale output.
Enjoy the duality of high-level org design and detailed payroll data updates.
Proven track record of resolving sensitive Employee Relations matters with calm judgment and localized legal risk awareness.
Willingness to accommodate European time zones for communication with German stakeholders.
Excitement and availability for regular domestic travel within the US (to Tampa hub) and international travel to Dusseldorf/Germany.

Skills

HRIS (Rippling)
ATS
Google Suite
Notion
AI
LLMs
Payroll
Benefits Administration
US Employment Law
Employee Relations
Organizational Design

Location

New York, NY
Tampa, FL
Dusseldorf, Germany

Work Type

On-site
Domestic Travel
International Travel

Experience Level

7+ years of HR experience
3+ years as HR Business Partner or People Partner

Salary/Compensations

$140,000 - $180,000 a year

Benefits

Health plans
401(k) plans

About the Company

vivenu is the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms.
Our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.
We have six offices worldwide and deliver a customizable, intuitive solution and industry-leading support.
We are backed by over $65 million in funding.
We are part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.
We scale sustainably on a profitable, VC-backed foundation with true product-market fit.
We are a diverse, merit-driven team spread across six global offices.
Sifted consistently ranks us among the fastest-growing scale-ups in Europe.
We work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners.

Equal Opportunity

At vivenu, we believe our people define our success – and that we win with bold, diverse minds.
The strongest teams are built on different perspectives, experiences, and voices.
We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.