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About the Role

We are seeking a commercially focused and highly collaborative Head of Small and Medium Enterprise (SME) segment Specialist Sales to support Mastercard’s SME agenda throughout the UK&I Division. This role will support the UK&I division and account teams in identifying, shaping and winning high-value small and medium business segment opportunities across banks, fintechs, commercial issuers, embedded finance partners and other relevant distribution channels.

Responsibilities

Develop and execute the UK&I SME specialist sales strategy in close partnership with account teams, BD and key stakeholders.
Lead, coach and develop a high-performing team of 4-6 small and medium business segment specialist sales professionals, ensuring clear priorities, strong execution and measurable commercial impact.
Work alongside UK&I account teams to identify SME growth opportunities, qualify pipeline, shape client propositions and support deal conversion.
Work in close collaboration with our services team to identify areas of opportunity and growth.
Build strong relationships with senior client stakeholders, divisional leadership and internal partners to unlock new small and medium business segment issuing, commercial card and embedded finance opportunities.
Represent Mastercard as a SME segment payments specialist in relevant UK&I client conversations, internal forums and industry engagements.
Understand the SME segment priorities, pain points and growth ambitions of UK&I banks, fintechs, commercial issuers and partners, and translate these into actionable sales opportunities.
Create differentiated SME segment value propositions that help account teams address client challenges and deliver measurable business outcomes.
Support the development of strategic account plans for priority UK&I clients, ensuring small and medium business segment opportunities are clearly identified, sized, prioritised and pursued.
Drive adoption of Mastercard’s SME segment-focused payment, data, loyalty, expense management and commercial card solutions across the UK&I market.
Develop compelling business cases and client narratives that demonstrate the value of Mastercard solutions in helping financial institutions and partners serve small and medium business segment customers more effectively.
Maintain rigorous pipeline discipline, including SFDC management, opportunity tracking, forecasting and reporting against agreed UK&I small and medium business segment sales priorities.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requirements

Deep SME banking or fintech experience.
Ambition to help shape one of the most strategically important growth areas in payments.
Strong sales discipline.
Ability to partner effectively with account leads to accelerate revenue growth and strengthen Mastercard’s position in the small and medium business segment.

Skills

SME segment expertise
Sales
Client relationship management
Strategic planning
Team leadership
Financial services
Fintech
Payments
Commercial card solutions
Embedded finance
Data analysis
Business case development
Pipeline management
SFDC

Location

UK&I

Work Type

Full-time

Experience Level

Vice President

About the Company

Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realise their greatest potential.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.