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About the Role

This position of Account Manager will report to the Director, Individual MGA and is responsible for account management of affinity partnerships, reporting, marketing development, planning & management, advisor escalations, and serving as the main day-to-day contact for admin & marketing for select affinity partners.

Responsibilities

• Account Management of Affinity Partnerships
• Reporting (Quarterly and ad hoc)
• Marketing development, planning & management
• Advisor Escalations
• Main day to day contact for admin & marketing for select affinity partners
• Manage internal resources to meet timelines
• Ownership of activity (marketing & results)
• Develop block of MGA and Advisors
• Portfolio of MGA
• MGA & Advisor Set Up
• Ongoing training of advisors & follow up
• Coordinating new opportunities
• Assisting Advisors
• Ad-hoc Sales reporting requests
• Manage & maintain CRM
• Develop and manage relationships with aligned advisors
• Participate in client and prospect presentations including finalist meetings
• Lead MGA Special Projects
• Facilitate with block renewals and Health Assist
• Advisor Portal set ups
• NPS
• MGA Volume Bonus Reporting
• Coordinating MGA Communication
• Additional projects as required

Requirements

• Experience in the Individual Health & Dental and travel insurance sector
• Post-secondary degree or diploma in Business, Commerce or a related discipline
• Sales, Marketing and Customer Service knowledge
• Excellent presentation and communication skills
• A team player with established problem-solving skills
• An eye for detail and creative thinking
• A “people person” with confidence and agility as a presenter
• Bilingual (Eng & Fre)
• Proficiency in English is required for this position.
• Must be able to communicate with colleagues or customers who use English as their primary language.

Skills

• Sales
• Marketing
• Customer Service
• Presentation
• Communication
• Problem-solving
• Detail-oriented
• Creative thinking
• CRM management

Location

• Toronto
• Calgary

Work Type

• Full-time

Experience Level

• Account Manager

Education Level

• Post-secondary degree or diploma in Business, Commerce or a related discipline

Salary/Compensations

• CAD $74,269.00 - 111,404.00

About the Company

• When it comes to health, we’re always looking for ways to push for better.
• In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.
• We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place.
• We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
• Our mission is to create better health for all Canadians, and we know that starts with our employees.
• We believe a career should be meaningful. Not just a means to earn a living.
• Our culture is one where everyone's voice is heard and valued.
• We dare to challenge the status quo. And we’re driven by people who have challenged theirs.
• We believe that your workplace should empower you to be the best version of yourself.
• That’s why we provide a place where you can be inspired, challenged, and rewarded.
• Where your growth means our growth.
• Where your voice is heard and valued.
• Where your work has purpose. And purpose matters.
• We believe our people are critical to our overall success.
• Inclusivity makes us a stronger, smarter and more informed organization.
• Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities.
• A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
• Here’s to Better Health for All!
• GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all.
• GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

Equal Opportunity

• Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.
• We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.
• Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.