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About the Role

The Assistant Community Manager supports the Community Manager in property management, assuming full responsibilities in their absence. This role is crucial for maintaining daily operations, accurate financial reporting, and ensuring compliance with all relevant laws and company policies.

Responsibilities

• Updates rents, deposits, and other received monies, verifying correspondence with leases.
• Issues necessary notices such as late payments, evictions, and returned checks.
• Maintains a positive attitude towards resident relations.
• Inspects the property, removes litter, and reports maintenance needs.
• Performs leasing associate duties, including greeting clients, showing the community, and marketing.
• Contacts residents with a Notice-to Vacate to attempt conversion to a renewal.
• Stays aware of local market conditions and contributes marketing ideas.
• Updates the on-site accounting system with property activity.
• Proofreads lease paperwork and processes move-ins and move-outs.
• Processes security deposit move-out reports.
• Accepts service requests from residents and coordinates with maintenance, following up with residents upon completion.

Requirements

• 2 years of LIHTC, HUD and Section 8 experience
• 1-year experience in property management
• 1-year experience with Yardi or Yardi Voyager
• High School diploma or equivalent
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Gmail.
• Ability to work in a fast-paced, customer service-oriented environment.
• Ability to perform duties under pressure and meet deadlines.
• Ability to work as part of a team and independently.
• Ability to take instructions from supervisors.
• Problem-solving skills.
• Ability to interact professionally and pleasantly with co-workers, supervisors, guests, and the public.
• Willingness to learn and comply with all company safety rules.

Skills

• Property Management
• LIHTC
• HUD
• Section 8
• Yardi
• Yardi Voyager
• Microsoft Office Suite
• Customer Service
• Communication
• Problem-Solving

Location

• On-site

Work Type

• Full-time

Experience Level

• 1-2 years experience

Education Level

• High School diploma or equivalent