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About the Role
Supervise the Food & Beverage space to ensure company standards and guest satisfaction, exceeding customer needs in all areas of F&B.
Responsibilities
- Maintain high levels of punctuality and correct uniform standards for team members.
- Divide duties and tasks among the team daily in all outlets and meeting & events.
- Check that food, beverage, and other relevant requisitions are processed in line with hotel policy.
- Train staff to expected hotel service and health and safety standards, ensuring consistency.
- Motivate and praise staff to maintain high levels of motivation and engagement.
Requirements
- Excellent attention to detail and accuracy.
- Excellent written/verbal communication skills.
- Ability to communicate across all levels of an organization.
- Confident individual adept in prioritizing and managing multiple projects and tasks simultaneously.
- Ability to take initiative and deal with unexpected situations and last-minute changes.
- Ability to deal with sensitive and confidential data.
- Enthusiastic, self-motivated, proactive, resourceful.
- Demonstrate excellent presentation, negotiation, and communication skills.
- Team worker.
- Ability to work under pressure in a fast-paced environment.
- Must be eligible to live and work in the United Kingdom.
- Must provide documented evidence of eligibility to work.
- Must provide right to work in UK for verification using Trust ID Scanners and Software.
Skills
- Attention to detail
- Accuracy
- Written communication
- Verbal communication
- Prioritization
- Task management
- Initiative
- Problem-solving
- Adaptability
- Confidentiality
- Presentation skills
- Negotiation skills
- Teamwork
- Working under pressure
- Fast-paced environment management
Location
- London Kensington
Work Type
- Full-time
Experience Level
- Supervisor
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Day per year
- Complimentary meals
- Length of Service related holiday scheme
- Discount on Accommodation worldwide
- 50% Food and Beverage Outlets discount
- Life Assurance
- Recommend a Friend Scheme
- Opportunities for promotion
About the Company
- The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station.
- The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation.
- Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.
- Guests can sample authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.
- Millennium Hotels and Resorts (MHR) is a dynamic, global hospitality group with luxury properties spanning four continents and 80 destinations.
- MHR owns, manages, and operates over 130 properties worldwide including in New York, Los Angeles, London, Paris, Dubai, Abu Dhabi, Auckland, Beijing, and Singapore.
- Its diverse portfolio spans brands including The Biltmore, Grand Millennium, Millennium, M Social, M Socialite, Studio M, M Hotel, Copthorne, and Kingsgate.
Equal Opportunity
- We are an equal opportunities employer.